Gladly alternatives: 5 apps ranked by verified data
Common reasons people leave Gladly: no published pricing or self-serve sign-up, and retail focus; less suited to B2B or SaaS support. We ranked 5 alternatives by how directly each one replaces Gladly, then by reviews, real visits and how recently each app's facts were checked against its own website. Salesforce Service Cloud currently ranks first.
No alternatives match these filters.
Show all 5 alternativesThe best Gladly alternative for…
The highest-ranked app in this list for each need.
Best Gladly alternative for most people
Salesforce Service CloudEnterprise option if the company already runs on Salesforce.
Best Gladly alternative for iPhone and Android
GorgiasSelf-serve ecommerce help desk with published, volume-based pricing.
Best Gladly alternative for working in the browser
KustomerSimilar customer-centred model with a CRM-style data layer.
Gladly alternatives: common questions
What is the best alternative to Gladly?
Salesforce Service Cloud ranks first right now. Enterprise option if the company already runs on Salesforce. Kustomer and Gorgias follow it in our ranking.
Is there a free alternative to Gladly?
None of the 5 alternatives we track has a free plan; all are paid, though some offer trials.
Is there an open-source alternative to Gladly?
None of the 5 alternatives in this list is open source.
Why do people switch from Gladly?
The complaints we hear most: no published pricing or self-serve sign-up; retail focus; less suited to B2B or SaaS support; overkill for small teams.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Gladly, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.