Hiver alternatives: 5 apps ranked by verified data
Common reasons people leave Hiver: built around Google Workspace, and less routing depth than full help desks. We ranked 5 alternatives by how directly each one replaces Hiver, then by reviews, real visits and how recently each app's facts were checked against its own website. Help Scout currently ranks first.
No alternatives match these filters.
Show all 5 alternativesThe best Hiver alternative for…
The highest-ranked app in this list for each need.
Best Hiver alternative for most people
Help ScoutEmail-style help desk with a free plan, not tied to Gmail.
Best Hiver alternative for a free plan you can upgrade
Help ScoutEmail-style help desk with a free plan, not tied to Gmail.
Best Hiver alternative for iPhone and Android
ZendeskFull help desk for when support outgrows a shared inbox.
Hiver alternatives: common questions
What is the best alternative to Hiver?
Help Scout ranks first right now. Email-style help desk with a free plan, not tied to Gmail. Front and Helpwise follow it in our ranking.
Is there a free alternative to Hiver?
Yes. Help Scout (free plan + paid) has a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to Hiver?
None of the 5 alternatives in this list is open source.
Why do people switch from Hiver?
The complaints we hear most: built around Google Workspace; less routing depth than full help desks; per-user pricing adds up for large teams.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Hiver, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.