Lime Connect (formerly Userlike) alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Lime Connect (formerly Userlike): paid plans start at a higher price than SMB chat tools, and smaller integration catalogue. We ranked 5 alternatives by how directly each one replaces Lime Connect (formerly Userlike), then by reviews, real visits and how recently each app's facts were checked against its own website. Crisp currently ranks first.

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Show all 5 alternatives

The best Lime Connect (formerly Userlike) alternative for…

The highest-ranked app in this list for each need.

Best Lime Connect (formerly Userlike) alternative for most people

Crisp

Cheaper chat-first inbox priced per workspace.

Best Lime Connect (formerly Userlike) alternative for a free option

Chatwoot

Open-source inbox you can host yourself for full data control.

Best Lime Connect (formerly Userlike) alternative for a free plan you can upgrade

Smartsupp

European chat tool with a free plan and ecommerce focus.

Best Lime Connect (formerly Userlike) alternative for open source

Chatwoot

Open-source inbox you can host yourself for full data control.

Best Lime Connect (formerly Userlike) alternative for self-hosting

Chatwoot

Open-source inbox you can host yourself for full data control.

Best Lime Connect (formerly Userlike) alternative for Mac

LiveChat

Polished live chat with more integrations.

Best Lime Connect (formerly Userlike) alternative for Windows

Crisp

Cheaper chat-first inbox priced per workspace.

Best Lime Connect (formerly Userlike) alternative for Linux

Crisp

Cheaper chat-first inbox priced per workspace.

Best Lime Connect (formerly Userlike) alternative for iPhone and Android

Trengo

European omnichannel inbox with strong WhatsApp support.

Best Lime Connect (formerly Userlike) alternative for working in the browser

Crisp

Cheaper chat-first inbox priced per workspace.

Lime Connect (formerly Userlike) alternatives: common questions

What is the best alternative to Lime Connect (formerly Userlike)?

Crisp ranks first right now. Cheaper chat-first inbox priced per workspace. Trengo and Smartsupp follow it in our ranking.

Is there a free alternative to Lime Connect (formerly Userlike)?

Yes. Crisp (free plan + paid), Smartsupp (free plan + paid) and Chatwoot (open source) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Lime Connect (formerly Userlike)?

Yes: Chatwoot. Chatwoot can also be self-hosted.

Which Lime Connect (formerly Userlike) alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from Lime Connect (formerly Userlike)?

The complaints we hear most: paid plans start at a higher price than SMB chat tools; smaller integration catalogue; free plan limited to one seat and channel.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Lime Connect (formerly Userlike), reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.