LiveAgent alternatives: 5 apps ranked by verified data
Common reasons people leave LiveAgent: busy interface with lots of settings, and feels less modern than newer tools. We ranked 5 alternatives by how directly each one replaces LiveAgent, then by reviews, real visits and how recently each app's facts were checked against its own website. Freshdesk currently ranks first.
No alternatives match these filters.
Show all 5 alternativesThe best LiveAgent alternative for…
The highest-ranked app in this list for each need.
Best LiveAgent alternative for most people
FreshdeskBetter-known help desk with a cleaner interface and phone in omnichannel plans.
Best LiveAgent alternative for a free plan you can upgrade
Zoho DeskLow-cost help desk with a free plan.
Best LiveAgent alternative for Mac
LiveChatMore polished chat experience if chat is the main channel.
Best LiveAgent alternative for Windows
LiveChatMore polished chat experience if chat is the main channel.
Best LiveAgent alternative for iPhone and Android
HappyFoxFull help desk with unlimited-agent pricing options.
LiveAgent alternatives: common questions
What is the best alternative to LiveAgent?
Freshdesk ranks first right now. Better-known help desk with a cleaner interface and phone in omnichannel plans. Zoho Desk and HappyFox follow it in our ranking.
Is there a free alternative to LiveAgent?
Yes. Zoho Desk (free plan + paid) has a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to LiveAgent?
None of the 5 alternatives in this list is open source.
Why do people switch from LiveAgent?
The complaints we hear most: busy interface with lots of settings; feels less modern than newer tools; lower tiers cap team size.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces LiveAgent, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.