
NinjaOne
Cloud IT management platform combining RMM, patching, MDM, backup and remote access.
- Verified facts
- 4 of 4
- Alternatives ranked
- 1
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- 0
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About NinjaOne
NinjaOne is a cloud platform for internal IT teams and managed service providers (MSPs) who look after many computers and phones. An agent on each Windows, Mac or Linux device reports inventory and health, and technicians can run scripts, push software, apply operating system and third-party patches automatically, and connect remotely to fix problems. Mobile device management covers Android and Apple phones and tablets, and optional modules add backup, ticketing, IT documentation, vulnerability management and billing for MSPs. It is known for a clean web console and quick setup compared with older RMM tools. Pricing is per endpoint per month, with lower rates for larger fleets, and the company publishes its standard price range rather than a fixed list. A 14-day free trial is available. It is a commercial, cloud-only service with no self-hosted option, and costs rise as you add modules.
Best for: IT teams and MSPs managing mixed Windows, Mac and mobile fleets from one console.
Pros and cons
What works
- RMM, patching, MDM, backup and remote access in one console
- Automated OS and third-party patching
- Published per-endpoint price range and a 14-day trial
Why people leave
- Cloud only, with no self-hosted deployment
- Per-endpoint price is highest for small fleets of 50 or fewer devices
- Backup, ticketing and other modules add to the cost
Top NinjaOne alternatives
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ConnectWise ScreenConnect51.2If remote support is all you need, a dedicated remote access tool costs less than a full RMM.
Why people left NinjaOne
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NinjaOne: common questions
Is NinjaOne free?
No, NinjaOne is a paid product. Price per endpoint: $1.50–$3.75 per month (checked on NinjaOne's own site).
Is NinjaOne open source?
No, NinjaOne is not open source.
What platforms does NinjaOne run on?
NinjaOne is available for Web, Windows, macOS, Linux, iOS and Android.
What are the best alternatives to NinjaOne?
The highest-ranked NinjaOne alternatives right now are ConnectWise ScreenConnect. See the full ranked list for pricing, platforms and verified facts.