Help Scout pricing
Help Scout has a free plan and paid plans. Standard plan: $25 per user/month. Free plan: 5 users, 1 inbox, 1 Docs site.
Free plan + paidPrices last checked Oct 29, 2026
Help Scout plans and prices
Every line links to the page it came from. Prices are what Help Scout publishes; taxes, currency and regional pricing can change what you pay.
Help Scout pricing facts
3 of 3 verified- Free plan
- 5 users, 1 inbox, 1 Docs site
- Checked Oct 29, 2026helpscout.com(opens source in a new tab)
- “The Free plan includes 5 users, 1 Inbox, and 1 Docs site.”
- Standard plan
- $25 per user/month
- Checked Oct 29, 2026helpscout.com(opens source in a new tab)
- “Standard $ 25 per user/mo For growing teams looking to automate more tasks and move beyond email.”
- Plus plan
- $45 per user/month
- Checked Oct 29, 2026helpscout.com(opens source in a new tab)
- “Plus Popular $ 45 per user/mo For teams managing higher volume and complexity across multiple channels.”
Help Scout alternatives by price
Starting prices from each app's own site, ranked by our alternatives score.
| App | Pricing | Price | Free plan |
|---|---|---|---|
 Front | Paid | $25 per seat/month, billed annually | No |
 Helply (formerly Groove) | Paid | $49/month credit block | No |
 Hiver | Paid | $25 per user/month, billed annually | No |
 Zendesk | Paid | $19 per agent/month, billed yearly | No |
 Re:amaze | Paid | $29 per team member/month ($26.10 billed annually) | No |
 FreeScout | Open source | — | — |
Help Scout pricing: common questions
Is Help Scout free?
Help Scout has a free plan: 5 users, 1 inbox, 1 Docs site. Paid plans add more.
How much does Help Scout cost?
Standard plan: $25 per user/month, according to helpscout.com (checked Oct 29, 2026). Prices can vary by country and billing period.
What are free alternatives to Help Scout?
Free or freemium alternatives include FreeScout. Open-source options: FreeScout.