Zendesk pricing
Zendesk is a paid product. Starting price: $19 per agent/month, billed yearly. Free trial: 14 days, no card required.
PaidPrices last checked Oct 29, 2026
Zendesk plans and prices
Every line links to the page it came from. Prices are what Zendesk publishes; taxes, currency and regional pricing can change what you pay.
Zendesk pricing facts
2 of 2 verified- Starting price
- $19 per agent/month, billed yearly
- Checked Oct 25, 2026zendesk.com(opens source in a new tab)
- “$19 agent/month paid yearly”
- Free trial
- 14 days, no card required
- Checked Oct 25, 2026zendesk.com(opens source in a new tab)
- “Start your free 14-day trial 100% free. No credit card required.”
Zendesk alternatives by price
Starting prices from each app's own site, ranked by our alternatives score.
| App | Pricing | Price | Free plan |
|---|---|---|---|
 Intercom | Paid | $29 per seat/month ($19 for new customers) | No |
 Help Scout | Free plan + paid | $25 per user/month | 5 users, 1 inbox, 1 Docs site |
| SaSalesforce Service Cloud | Paid | $25 per user/month (Starter Suite) | No |
 Freshdesk | Paid | $19 per agent/month, billed annually | No |
 Zoho Desk | Free plan + paid | ₹420 per user/month, billed annually (Express) | Yes, 3 users |
 Zammad | Open source | From €7 per agent/month (Starter, max 5 agents) | — |
 Front | Paid | $25 per seat/month, billed annually | No |
Zendesk pricing: common questions
Is Zendesk free?
No, Zendesk is a paid product. It offers a free trial: 14 days, no card required.
How much does Zendesk cost?
Starting price: $19 per agent/month, billed yearly, according to zendesk.com (checked Oct 29, 2026). Prices can vary by country and billing period.
Does Zendesk have a free trial?
Yes: 14 days, no card required.
What are free alternatives to Zendesk?
Free or freemium alternatives include Help Scout, Zoho Desk and Zammad. Open-source options: Zammad.