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Jira Service Management pricing

Jira Service Management has a free plan and paid plans. Standard plan: $21.50 per agent/month (varies with team size). Free plan: Up to 3 agents.

Free plan + paidPrices last checked Oct 29, 2026
Official pricing page

Jira Service Management plans and prices

Every line links to the page it came from. Prices are what Jira Service Management publishes; taxes, currency and regional pricing can change what you pay.

Jira Service Management pricing facts

3 of 3 verified
Free plan
Up to 3 agents
Checked Oct 29, 2026atlassian.com(opens source in a new tab)
“Free forever for 3 agents”
Standard plan
$21.50 per agent/month (varies with team size)
Checked Oct 29, 2026atlassian.com(opens source in a new tab)
“Standard Everything you need to get started $21.50 per agent / month”
Premium plan
$55.28 per agent/month (varies with team size)
Checked Oct 29, 2026atlassian.com(opens source in a new tab)
“Recommended Premium Scale your service management $55.28 per agent / month”

Jira Service Management alternatives by price

Starting prices from each app's own site, ranked by our alternatives score.

AppPricingPriceFree plan
Zendesk logoZendeskPaid$19 per agent/month, billed yearlyNo
Freshdesk logoFreshdeskPaid$19 per agent/month, billed annuallyNo
Pylon logoPylonPaid$89 per seat, annual contractNo
Zammad logoZammadOpen sourceFrom €7 per agent/month (Starter, max 5 agents)—
Freshservice logoFreshservicePaid$19/agent/month, billed annuallyNo
Jira logoJiraFree plan + paid——

See all 6 Jira Service Management alternatives

Jira Service Management pricing: common questions

Is Jira Service Management free?

Jira Service Management has a free plan: Up to 3 agents. Paid plans add more.

How much does Jira Service Management cost?

Standard plan: $21.50 per agent/month (varies with team size), according to atlassian.com (checked Oct 29, 2026). Prices can vary by country and billing period.

What are free alternatives to Jira Service Management?

Free or freemium alternatives include Zammad and Jira. Open-source options: Zammad.