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Chatbase alternatives: 2 apps ranked by verified data

Facts checked Oct 29, 2026AppBreakup editorialHow we rank

Common reasons people leave Chatbase: no lasting free plan, only a short trial, and credit-based pricing can be hard to predict at higher volumes. We ranked 2 alternatives by how directly each one replaces Chatbase, then by reviews, real visits and how recently each app's facts were checked against its own website. Intercom currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Tidio logoTidioFree plan + paidNoWeb, iOS, Android +24 of 450.0
  1. Tidio logo

    1. TidioTop pick

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    50.0

    score / 100

    Why switch from Chatbase

    Live chat widget with a built-in AI agent, aimed at small online stores.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.338
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good Chatbase alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $24.17/month for 100 conversations
    Checked Oct 29, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Oct 29, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, after the trial
    Checked Oct 29, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Oct 29, 2026tidio.com(opens source in a new tab)

The best Chatbase alternative for…

The highest-ranked app in this list for each need.

Intercom logo

Best Chatbase alternative for most people

Intercom

Pairs an AI agent with a full help desk and messenger in one product for larger support teams.

Tidio logo

Best Chatbase alternative for a free plan you can upgrade

Tidio

Live chat widget with a built-in AI agent, aimed at small online stores.

Tidio logo

Best Chatbase alternative for Mac

Tidio

Live chat widget with a built-in AI agent, aimed at small online stores.

Tidio logo

Best Chatbase alternative for Windows

Tidio

Live chat widget with a built-in AI agent, aimed at small online stores.

Intercom logo

Best Chatbase alternative for iPhone and Android

Intercom

Pairs an AI agent with a full help desk and messenger in one product for larger support teams.

Intercom logo

Best Chatbase alternative for working in the browser

Intercom

Pairs an AI agent with a full help desk and messenger in one product for larger support teams.

Chatbase alternatives: common questions

What is the best alternative to Chatbase?

Intercom ranks first right now. Pairs an AI agent with a full help desk and messenger in one product for larger support teams.

Is there a free alternative to Chatbase?

Yes. Tidio (free plan + paid) has a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Chatbase?

None of the 2 alternatives in this list is open source.

Why do people switch from Chatbase?

The complaints we hear most: no lasting free plan, only a short trial; credit-based pricing can be hard to predict at higher volumes; helpdesk integrations and API access need the Basic plan or higher.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Chatbase, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.