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Crisp alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Crisp: lighter ticketing and reporting than full help desks, and AI usage is limited by included credits. We ranked 5 alternatives by how directly each one replaces Crisp, then by reviews, real visits and how recently each app's facts were checked against its own website. Intercom currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Chatwoot logoChatwootOpen sourceYesWeb, iOS, Android +14 of 459.6
  1. Chatwoot logo

    1. ChatwootTop pick

    Best for: Teams that want an Intercom-style inbox they can self-host and control

    Open sourceSelf-hostableWeb, iOS, Android, Self-hosted

    59.6

    score / 100

    Why switch from Crisp

    Open-source equivalent you can self-host.

    Pros

    • Open source and self-hostable
    • Many channels, including WhatsApp and Telegram
    • Free cloud tier for very small teams

    Cons

    • Thinner reporting and integrations than big suites
    • Self-hosting means managing upgrades yourself
    • Some advanced features are paid enterprise extras
    Visit Chatwoot Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Chatwoot a good Crisp alternative?

    Verified facts

    4 of 4 verified
    Open source
    Yes
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Free cloud plan
    Up to 2 agents
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Paid cloud plan
    From $19 per agent/month
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Self-hosting
    Linux VM, Docker or Kubernetes
    Checked Oct 25, 2026developers.chatwoot.com(opens source in a new tab)

The best Crisp alternative for…

The highest-ranked app in this list for each need.

Intercom logo

Best Crisp alternative for most people

Intercom

More advanced AI agent and help desk, at a much higher price.

Chatwoot logo

Best Crisp alternative for a free option

Chatwoot

Open-source equivalent you can self-host.

tawk.to logo

Best Crisp alternative for a free plan you can upgrade

tawk.to

Completely free live chat with unlimited agents.

Chatwoot logo

Best Crisp alternative for open source

Chatwoot

Open-source equivalent you can self-host.

Chatwoot logo

Best Crisp alternative for self-hosting

Chatwoot

Open-source equivalent you can self-host.

Tidio logo

Best Crisp alternative for Mac

Tidio

Similar small-business chat with a well-known AI bot.

LiveChat logo

Best Crisp alternative for Windows

LiveChat

Dedicated live chat with deep sales and ecommerce features.

Intercom logo

Best Crisp alternative for iPhone and Android

Intercom

More advanced AI agent and help desk, at a much higher price.

Intercom logo

Best Crisp alternative for working in the browser

Intercom

More advanced AI agent and help desk, at a much higher price.

Crisp alternatives: common questions

What is the best alternative to Crisp?

Intercom ranks first right now. More advanced AI agent and help desk, at a much higher price. tawk.to and Chatwoot follow it in our ranking.

Is there a free alternative to Crisp?

Yes. tawk.to (free plan + paid), Chatwoot (open source) and Tidio (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Crisp?

Yes: Chatwoot. Chatwoot can also be self-hosted.

Why do people switch from Crisp?

The complaints we hear most: lighter ticketing and reporting than full help desks; AI usage is limited by included credits; advanced features need the higher plans.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Crisp, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.