Crisp alternatives: 5 apps ranked by verified data
Common reasons people leave Crisp: lighter ticketing and reporting than full help desks, and AI usage is limited by included credits. We ranked 5 alternatives by how directly each one replaces Crisp, then by reviews, real visits and how recently each app's facts were checked against its own website. Intercom currently ranks first.
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Show all 5 alternativesThe best Crisp alternative for…
The highest-ranked app in this list for each need.
Best Crisp alternative for most people
IntercomMore advanced AI agent and help desk, at a much higher price.
Best Crisp alternative for a free plan you can upgrade
tawk.toCompletely free live chat with unlimited agents.
Best Crisp alternative for Windows
LiveChatDedicated live chat with deep sales and ecommerce features.
Best Crisp alternative for iPhone and Android
IntercomMore advanced AI agent and help desk, at a much higher price.
Best Crisp alternative for working in the browser
IntercomMore advanced AI agent and help desk, at a much higher price.
Crisp alternatives: common questions
What is the best alternative to Crisp?
Intercom ranks first right now. More advanced AI agent and help desk, at a much higher price. tawk.to and Chatwoot follow it in our ranking.
Is there a free alternative to Crisp?
Yes. tawk.to (free plan + paid), Chatwoot (open source) and Tidio (free plan + paid) have a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to Crisp?
Yes: Chatwoot. Chatwoot can also be self-hosted.
Why do people switch from Crisp?
The complaints we hear most: lighter ticketing and reporting than full help desks; AI usage is limited by included credits; advanced features need the higher plans.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Crisp, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.