AppBreakup
Submit an app

Crisp alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Crisp: lighter ticketing and reporting than full help desks, and AI usage is limited by included credits. We ranked 5 alternatives by how directly each one replaces Crisp, then by reviews, real visits and how recently each app's facts were checked against its own website. Intercom currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Intercom logoIntercomPaidNoWeb, iOS, Android4 of 466.5
2tawk.to logotawk.toFree plan + paidNoWeb, iOS, Android +24 of 462.6
3Chatwoot logoChatwootOpen sourceYesWeb, iOS, Android +14 of 459.6
4Tidio logoTidioFree plan + paidNoWeb, iOS, Android +24 of 457.2
5LiveChat logoLiveChatPaidNoWeb, iOS, Android +23 of 355.3
  1. Intercom logo

    1. IntercomTop pick

    Best for: SaaS and app businesses that want AI-first, chat-led support

    PaidWeb, iOS, Android

    66.5

    score / 100

    Why switch from Crisp

    More advanced AI agent and help desk, at a much higher price.

    Pros

    • Fin AI agent resolves many questions without a human
    • Polished Messenger for websites and mobile apps
    • Help desk, help centre and outbound messages in one place

    Cons

    • Seat fees plus per-resolution AI charges are hard to forecast
    • Expensive for small teams once add-ons stack up
    • Less suited to email-heavy, traditional ticket queues
    Visit Intercom Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Intercom a good Crisp alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $29 per seat/month ($19 for new customers)
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    AI agent pricing
    From $0.99 per Fin outcome
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    Fin on other help desks
    Works with Zendesk, Salesforce, HubSpot and more
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
  2. tawk.to logo

    2. tawk.to

    Best for: Small businesses and non-profits that need full live chat at no cost

    Free plan + paidWeb, iOS, Android, macOS, Windows

    62.6

    score / 100

    Why switch from Crisp

    Completely free live chat with unlimited agents.

    Pros

    • Free with unlimited agents and chats
    • Ticketing, knowledge base and CRM included
    • Optional hired agents to cover chats

    Cons

    • Branding on the widget unless you pay to remove it
    • Dated interface
    • Limited reporting and integrations
    Visit tawk.to Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is tawk.to a good Crisp alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free for life
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Branding removal
    $29/month
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Hired chat agents
    $1/hour
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Platforms
    iOS, Android, macOS and Windows apps
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
  3. Chatwoot logo

    3. Chatwoot

    Best for: Teams that want an Intercom-style inbox they can self-host and control

    Open sourceSelf-hostableWeb, iOS, Android, Self-hosted

    59.6

    score / 100

    Why switch from Crisp

    Open-source equivalent you can self-host.

    Pros

    • Open source and self-hostable
    • Many channels, including WhatsApp and Telegram
    • Free cloud tier for very small teams

    Cons

    • Thinner reporting and integrations than big suites
    • Self-hosting means managing upgrades yourself
    • Some advanced features are paid enterprise extras
    Visit Chatwoot Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Chatwoot a good Crisp alternative?

    Verified facts

    4 of 4 verified
    Open source
    Yes
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Free cloud plan
    Up to 2 agents
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Paid cloud plan
    From $19 per agent/month
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Self-hosting
    Linux VM, Docker or Kubernetes
    Checked Oct 25, 2026developers.chatwoot.com(opens source in a new tab)
  4. Tidio logo

    4. Tidio

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    57.2

    score / 100

    Why switch from Crisp

    Similar small-business chat with a well-known AI bot.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good Crisp alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $24.17/month for 100 conversations
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, after the trial
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
  5. LiveChat logo

    5. LiveChat

    Best for: Sales and support teams where live website chat is the primary channel

    PaidWeb, iOS, Android, macOS, Windows

    55.3

    score / 100

    Why switch from Crisp

    Dedicated live chat with deep sales and ecommerce features.

    Pros

    • Fast, polished agent app built for chat
    • Strong ecommerce and sales integrations
    • Ticketing included for follow-ups

    Cons

    • No free plan, only a trial
    • Per-seat pricing adds up for large teams
    • Less suited to email-heavy support
    Visit LiveChat Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is LiveChat a good Crisp alternative?

    Verified facts

    3 of 3 verified
    Starting price
    $19 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Growth plan
    $79 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Customers
    30,000+ companies
    Checked Oct 25, 2026livechat.com(opens source in a new tab)

The best Crisp alternative for…

The highest-ranked app in this list for each need.

Intercom logo

Best Crisp alternative for most people

Intercom

More advanced AI agent and help desk, at a much higher price.

Chatwoot logo

Best Crisp alternative for a free option

Chatwoot

Open-source equivalent you can self-host.

tawk.to logo

Best Crisp alternative for a free plan you can upgrade

tawk.to

Completely free live chat with unlimited agents.

Chatwoot logo

Best Crisp alternative for open source

Chatwoot

Open-source equivalent you can self-host.

Chatwoot logo

Best Crisp alternative for self-hosting

Chatwoot

Open-source equivalent you can self-host.

Tidio logo

Best Crisp alternative for Mac

Tidio

Similar small-business chat with a well-known AI bot.

LiveChat logo

Best Crisp alternative for Windows

LiveChat

Dedicated live chat with deep sales and ecommerce features.

Intercom logo

Best Crisp alternative for iPhone and Android

Intercom

More advanced AI agent and help desk, at a much higher price.

Intercom logo

Best Crisp alternative for working in the browser

Intercom

More advanced AI agent and help desk, at a much higher price.

Crisp alternatives: common questions

What is the best alternative to Crisp?

Intercom ranks first right now. More advanced AI agent and help desk, at a much higher price. tawk.to and Chatwoot follow it in our ranking.

Is there a free alternative to Crisp?

Yes. tawk.to (free plan + paid), Chatwoot (open source) and Tidio (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Crisp?

Yes: Chatwoot. Chatwoot can also be self-hosted.

Why do people switch from Crisp?

The complaints we hear most: lighter ticketing and reporting than full help desks; AI usage is limited by included credits; advanced features need the higher plans.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Crisp, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.