Customer.io alternatives: 5 apps ranked by verified data
Common reasons people leave Customer.io: needs developer work to send events, and expensive step up to Premium. We ranked 5 alternatives by how directly each one replaces Customer.io, then by reviews, real visits and how recently each app's facts were checked against its own website. Loops currently ranks first.
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Show all 5 alternativesThe best Customer.io alternative for…
The highest-ranked app in this list for each need.
Best Customer.io alternative for most people
LoopsSimpler, cheaper email for SaaS teams that don't need push or SMS.
Best Customer.io alternative for a free plan you can upgrade
KlaviyoBetter suited if your events come from an ecommerce store.
Best Customer.io alternative for iPhone and Android
Salesforce Marketing CloudEnterprise cross-channel journeys for very large audiences.
Best Customer.io alternative for working in the browser
BentoEvent-based email with flat pricing and good deliverability.
Customer.io alternatives: common questions
What is the best alternative to Customer.io?
Loops ranks first right now. Simpler, cheaper email for SaaS teams that don't need push or SMS. Bento and Klaviyo follow it in our ranking.
Is there a free alternative to Customer.io?
Yes. Loops (free plan + paid) and Klaviyo (free plan + paid) have a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to Customer.io?
None of the 5 alternatives in this list is open source.
Why do people switch from Customer.io?
The complaints we hear most: needs developer work to send events; expensive step up to Premium; overkill for simple newsletters.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Customer.io, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.