Deskpro alternatives: 5 apps ranked by verified data
Common reasons people leave Deskpro: minimum agent counts on every plan, and smaller ecosystem than Zendesk. We ranked 5 alternatives by how directly each one replaces Deskpro, then by reviews, real visits and how recently each app's facts were checked against its own website. Zammad currently ranks first.
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Show all 5 alternativesThe best Deskpro alternative for…
The highest-ranked app in this list for each need.
Best Deskpro alternative for most people
ZammadOpen-source help desk you can self-host without licence fees.
Best Deskpro alternative for a free option
ZammadOpen-source help desk you can self-host without licence fees.
Best Deskpro alternative for a free plan you can upgrade
Jira Service ManagementStrong for internal IT service desks, with a free tier.
Best Deskpro alternative for open source
ZammadOpen-source help desk you can self-host without licence fees.
Best Deskpro alternative for self-hosting
ZammadOpen-source help desk you can self-host without licence fees.
Best Deskpro alternative for iPhone and Android
ZendeskCloud market leader with a larger marketplace.
Best Deskpro alternative for working in the browser
HappyFoxHelp desk with unlimited-agent pricing for large teams.
Deskpro alternatives: common questions
What is the best alternative to Deskpro?
Zammad ranks first right now. Open-source help desk you can self-host without licence fees. Zendesk and HappyFox follow it in our ranking.
Is there a free alternative to Deskpro?
Yes. Zammad (open source) and Jira Service Management (free plan + paid) have a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to Deskpro?
Yes: Zammad. Zammad can also be self-hosted.
Why do people switch from Deskpro?
The complaints we hear most: minimum agent counts on every plan; smaller ecosystem than Zendesk; not aimed at very small teams.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Deskpro, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.