Gorgias alternatives: 5 apps ranked by verified data
Common reasons people leave Gorgias: built for ecommerce; awkward for other businesses, and costs scale with ticket volume and AI usage. We ranked 5 alternatives by how directly each one replaces Gorgias, then by reviews, real visits and how recently each app's facts were checked against its own website. Richpanel currently ranks first.
No alternatives match these filters.
Show all 5 alternativesThe best Gorgias alternative for…
The highest-ranked app in this list for each need.
Best Gorgias alternative for most people
RichpanelEcommerce help desk with self-service returns and flat per-seat pricing.
Best Gorgias alternative for a free plan you can upgrade
TidioLow-cost chat and AI bot popular with small Shopify stores.
Best Gorgias alternative for Windows
TidioLow-cost chat and AI bot popular with small Shopify stores.
Best Gorgias alternative for iPhone and Android
Re:amazeCheaper ecommerce-friendly help desk with Shopify integration.
Best Gorgias alternative for working in the browser
GladlyCustomer-centred platform for larger retail brands.
Gorgias alternatives: common questions
What is the best alternative to Gorgias?
Richpanel ranks first right now. Ecommerce help desk with self-service returns and flat per-seat pricing. Re:amaze and Gladly follow it in our ranking.
Is there a free alternative to Gorgias?
Yes. Tidio (free plan + paid) has a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to Gorgias?
None of the 5 alternatives in this list is open source.
Why do people switch from Gorgias?
The complaints we hear most: built for ecommerce; awkward for other businesses; costs scale with ticket volume and AI usage; entry plan includes very few tickets.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Gorgias, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.