HubSpot Service Hub alternatives: 5 apps ranked by verified data
Common reasons people leave HubSpot Service Hub: professional and Enterprise tiers get expensive, and less depth than dedicated help desks for complex routing. We ranked 5 alternatives by how directly each one replaces HubSpot Service Hub, then by reviews, real visits and how recently each app's facts were checked against its own website. Help Scout currently ranks first.
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Show all 5 alternativesThe best HubSpot Service Hub alternative for…
The highest-ranked app in this list for each need.
Best HubSpot Service Hub alternative for most people
Help ScoutSimpler and cheaper help desk that still integrates with HubSpot.
Best HubSpot Service Hub alternative for a free plan you can upgrade
Zoho DeskLow-cost help desk tied to Zoho CRM instead.
Best HubSpot Service Hub alternative for iPhone and Android
ZendeskDeeper help desk features for larger, specialised support teams.
Best HubSpot Service Hub alternative for working in the browser
FreshdeskFull help desk at a lower price point than HubSpot's paid tiers.
HubSpot Service Hub alternatives: common questions
What is the best alternative to HubSpot Service Hub?
Help Scout ranks first right now. Simpler and cheaper help desk that still integrates with HubSpot. Zendesk and Zoho Desk follow it in our ranking.
Is there a free alternative to HubSpot Service Hub?
Yes. Help Scout (free plan + paid), Zoho Desk (free plan + paid) and HubSpot CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to HubSpot Service Hub?
None of the 5 alternatives in this list is open source.
Why do people switch from HubSpot Service Hub?
The complaints we hear most: professional and Enterprise tiers get expensive; less depth than dedicated help desks for complex routing; best value only if you already use HubSpot.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces HubSpot Service Hub, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.