Richpanel alternatives: 4 apps ranked by verified data
Common reasons people leave Richpanel: higher per-seat price than SMB help desks, and returns and exchanges are a paid add-on. We ranked 4 alternatives by how directly each one replaces Richpanel, then by reviews, real visits and how recently each app's facts were checked against its own website. Gorgias currently ranks first.
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Show all 4 alternativesThe best Richpanel alternative for…
The highest-ranked app in this list for each need.
Best Richpanel alternative for most people
GorgiasThe leading Shopify help desk, priced by ticket volume.
Best Richpanel alternative for iPhone and Android
Re:amazeCheaper per-member ecommerce help desk with multi-brand support.
Best Richpanel alternative for working in the browser
GladlyCustomer-centred platform for larger retail brands.
Richpanel alternatives: common questions
What is the best alternative to Richpanel?
Gorgias ranks first right now. The leading Shopify help desk, priced by ticket volume. Re:amaze and Gladly follow it in our ranking.
Is there a free alternative to Richpanel?
None of the 4 alternatives we track has a free plan; all are paid, though some offer trials.
Is there an open-source alternative to Richpanel?
None of the 4 alternatives in this list is open source.
Why do people switch from Richpanel?
The complaints we hear most: higher per-seat price than SMB help desks; returns and exchanges are a paid add-on; built only for ecommerce.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces Richpanel, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.