SugarCRM alternatives: 5 apps ranked by verified data
Common reasons people leave SugarCRM: annual billing and pricing aimed at mid-market budgets, and smaller ecosystem than Salesforce or Microsoft. We ranked 5 alternatives by how directly each one replaces SugarCRM, then by reviews, real visits and how recently each app's facts were checked against its own website. Salesforce Sales Cloud currently ranks first.
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Show all 5 alternativesThe best SugarCRM alternative for…
The highest-ranked app in this list for each need.
Best SugarCRM alternative for most people
Salesforce Sales CloudThe market leader, with a larger ecosystem and admin community.
Best SugarCRM alternative for a free option
SuiteCRMFree open-source fork of Sugar's old community edition.
Best SugarCRM alternative for a free plan you can upgrade
Zoho CRMComparable customisation at a much lower price.
Best SugarCRM alternative for open source
SuiteCRMFree open-source fork of Sugar's old community edition.
Best SugarCRM alternative for self-hosting
SuiteCRMFree open-source fork of Sugar's old community edition.
Best SugarCRM alternative for iPhone and Android
Microsoft Dynamics 365 SalesEnterprise CRM that suits Microsoft-centric companies.
Best SugarCRM alternative for working in the browser
HubSpot CRMEasier to run without an admin, with a free CRM tier to start on.
SugarCRM alternatives: common questions
What is the best alternative to SugarCRM?
Salesforce Sales Cloud ranks first right now. The market leader, with a larger ecosystem and admin community. Microsoft Dynamics 365 Sales and SuiteCRM follow it in our ranking.
Is there a free alternative to SugarCRM?
Yes. SuiteCRM (open source), Zoho CRM (free plan + paid) and HubSpot CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.
Is there an open-source alternative to SugarCRM?
Yes: SuiteCRM. SuiteCRM can also be self-hosted.
Why do people switch from SugarCRM?
The complaints we hear most: annual billing and pricing aimed at mid-market budgets; smaller ecosystem than Salesforce or Microsoft; overkill for small teams.
How is this list ranked?
Every app is scored with the same published formula: how directly it replaces SugarCRM, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.