osTicket pricing
osTicket is free and open source. Cloud price: From $12 per agent/month. Free trial: 30 days.
Open sourceSelf-hostablePrices last checked Oct 29, 2026
osTicket plans and prices
Every line links to the page it came from. Prices are what osTicket publishes; taxes, currency and regional pricing can change what you pay.
osTicket pricing facts
2 of 2 verified- Cloud price
- From $12 per agent/month
- Checked Oct 29, 2026osticket.com(opens source in a new tab)
- “Starting at $12/agent/mo”
- Cloud free trial
- 30 days
- Checked Oct 29, 2026osticket.com(opens source in a new tab)
- “Starting at $12/agent/mo Try it free for 30-days”
osTicket alternatives by price
Starting prices from each app's own site, ranked by our alternatives score.
| App | Pricing | Price | Free plan |
|---|---|---|---|
 Zammad | Open source | From €7 per agent/month (Starter, max 5 agents) | — |
 Jira Service Management | Free plan + paid | $21.50 per agent/month (varies with team size) | Up to 3 agents |
 Zoho Desk | Free plan + paid | ₹420 per user/month, billed annually (Express) | Yes, 3 users |
 FreeScout | Open source | — | — |
 UVdesk | Open source | — | — |
 Znuny | Open source | — | — |
osTicket pricing: common questions
Is osTicket free?
Yes, osTicket is free to use.
How much does osTicket cost?
Cloud price: From $12 per agent/month, according to osticket.com (checked Oct 29, 2026). Prices can vary by country and billing period.
Does osTicket have a free trial?
Yes: 30 days.
What are free alternatives to osTicket?
Free or freemium alternatives include Zammad, FreeScout, UVdesk and Jira Service Management. Open-source options: Zammad, FreeScout and UVdesk.