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360dialog alternatives: 5 apps ranked by verified data

Facts checked Nov 8, 2026AppBreakup editorialHow we rankAll WhatsApp business platforms

Top picks

  • WATI logo

    Best overall

    WATI

    Starting price: ₹2,699 a month, billed quarterly (Growth)

Common reasons people leave 360dialog: monthly fee per number, with no free plan, and base API plan has no built-in team inbox; tools come from partners or add-ons. We ranked 5 alternatives by how directly each one replaces 360dialog, then by reviews, real visits and how recently each app's facts were checked against its own website. WATI currently ranks first.

Quick comparison

#AppPricingVerified priceOpen sourcePlatformsVerified factsScore
1WATI logoWATIPaid₹2,699 a month, billed quarterly (Growth)NoWeb, Android, iOS6 of 661.8
2Interakt logoInteraktPaid$55/month (Growth)NoWeb, Android7 of 757.5
3Twilio logoTwilioPaidFrom $0.0083 per messageNoWeb7 of 756.8
4Gupshup logoGupshupPaid—NoWeb6 of 654.4
5Infobip logoInfobipPaid—NoWeb6 of 651.2
  1. WATI logo

    1. WATITop pick

    Best for: Support and sales teams that need a shared WhatsApp inbox plus broadcasts and chatbots

    PaidWeb, Android, iOS

    61.8

    score / 100

    Why switch from 360dialog

    Ready-made shared inbox, broadcasts and chatbot builder if you don't want to build on the raw API.

    Pros

    • Shared inbox for several agents on one WhatsApp number
    • No-code chatbot builder and broadcast campaigns
    • Shopify, HubSpot and Salesforce integrations on higher plans
    • No setup fee for the WhatsApp API

    Cons

    • Meta message charges come on top of the subscription
    • Entry plan limits users, webhooks and integrations
    • Free trial is only seven days
    Visit WATI Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is WATI a good 360dialog alternative?

    Verified facts

    6 of 6 verified
    Free trial
    7 days
    Checked Nov 8, 2026wati.io(opens source in a new tab)
    Starting price
    ₹2,699 a month, billed quarterly (Growth)
    Checked Nov 6, 2026wati.io(opens source in a new tab)
    Setup fee
    None
    Checked Nov 8, 2026wati.io(opens source in a new tab)
    Channels
    WhatsApp, Facebook, Instagram, TikTok
    Checked Nov 1, 2026wati.io(opens source in a new tab)
    Pro plan
    ₹5,799 a month, billed quarterly
    Checked Nov 6, 2026wati.io(opens source in a new tab)
    Business plan
    ₹16,799 a month, billed quarterly
    Checked Nov 6, 2026wati.io(opens source in a new tab)
  2. Interakt logo

    2. Interakt

    Best for: Shopify and D2C brands that sell and send order updates over WhatsApp

    PaidWeb, Android

    57.5

    score / 100

    Why switch from 360dialog

    Low-cost WhatsApp inbox and campaigns aimed at small businesses and D2C stores.

    Pros

    • Strong Shopify tools such as abandoned-checkout and COD-to-prepaid flows
    • Shared WhatsApp inbox with unlimited agents on paid plans
    • 14-day free trial without a credit card
    • Backed by Jio Haptik

    Cons

    • WhatsApp AI agents cost extra on top of the plan
    • Meta per-message fees are charged separately
    • Focus is narrow outside India and a few other markets
    Visit Interakt Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Interakt a good 360dialog alternative?

    Verified facts

    7 of 7 verified
    Free trial
    14 days, no credit card
    Checked Nov 8, 2026interakt.shop(opens source in a new tab)
    Starting price
    $55/month (Growth)
    Checked Nov 8, 2026interakt.shop(opens source in a new tab)
    Owner
    Jio Haptik
    Checked Nov 8, 2026interakt.shop(opens source in a new tab)
    Shopify
    WhatsApp sales channel app
    Checked Nov 8, 2026interakt.shop(opens source in a new tab)
    Meta partner
    Yes
    Checked Nov 8, 2026interakt.shop(opens source in a new tab)
    Growth plan
    ₹2,799 a month plus taxes
    Checked Nov 6, 2026interakt.shop(opens source in a new tab)
    Advanced plan
    ₹3,799 a month plus taxes
    Checked Nov 6, 2026interakt.shop(opens source in a new tab)
  3. Twilio logo

    3. Twilio

    Best for: Developers adding SMS, calls, WhatsApp or 2FA codes to an app who want the widest set of features

    PaidWeb

    56.8

    score / 100

    Why switch from 360dialog

    Broad CPaaS with WhatsApp plus SMS and voice, pay-as-you-go and the largest developer community.

    Pros

    • Covers SMS, voice, WhatsApp, RCS, verification and email in one account
    • Pay as you go with no contract
    • Free trial with no credit card
    • Mature docs and SDKs for most languages

    Cons

    • Per-message rates are higher than some carrier-owned rivals
    • Carrier fees and US 10DLC registration add cost and setup work
    • The product range is large and can be hard to navigate
    Visit Twilio Details and reviews
    How this score is calculated
    Editorial fit ×0.360
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Twilio a good 360dialog alternative?

    Verified facts

    7 of 7 verified
    Pricing
    Pay as you go
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    Free trial
    Yes, no credit card required
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    SMS price
    From $0.0083 per message
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    WhatsApp
    From $0.005 per message
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    WhatsApp price
    From $0.005 per message
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    Voice price
    From $0.014/min to make a call, $0.0085/min to receive
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
    Email price
    From $0.0013 per email
    Checked Nov 8, 2026twilio.com(opens source in a new tab)
  4. Gupshup logo

    4. Gupshup

    Best for: Large brands sending high WhatsApp, RCS and SMS volumes in India and emerging markets

    PaidWeb

    54.4

    score / 100

    Why switch from 360dialog

    Enterprise messaging provider covering WhatsApp, RCS and SMS, with its own bot and campaign tools.

    Pros

    • Covers WhatsApp, RCS, SMS, Instagram and voice
    • Handles very high message volumes for enterprises
    • AI agents and bot builder on the same platform
    • Strong presence in India, Indonesia and Latin America

    Cons

    • No public price list; pricing is quoted by sales
    • Heavier to set up than self-serve WhatsApp tools
    • Less focus on US voice and SMS than Twilio-style APIs
    Visit Gupshup Details and reviews
    How this score is calculated
    Editorial fit ×0.352
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Gupshup a good 360dialog alternative?

    Verified facts

    6 of 6 verified
    Channels
    WhatsApp, RCS, SMS, voice
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
    Customers
    50,000+ in 130+ countries
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
    Message volume
    120 billion+ a year
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
    Team size
    About 900 people, 12 offices
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
    Platform fee
    ₹0 a month on pay as you go, plus 18% GST
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
    AI messages
    1,000 free a month, then ₹1.00 each
    Checked Nov 8, 2026gupshup.io(opens source in a new tab)
  5. Infobip logo

    5. Infobip

    Best for: Enterprises sending OTPs and notifications across SMS, WhatsApp and other channels worldwide

    PaidWeb

    51.2

    score / 100

    Why switch from 360dialog

    Global omnichannel CPaaS for enterprises wanting WhatsApp alongside many other channels.

    Pros

    • Very wide channel coverage, including WhatsApp, RCS, Viber and Apple Messages for Business
    • Global reach with a presence in 190+ countries
    • Adds journey, chatbot and contact-centre products on the same platform

    Cons

    • Advanced products are only priced through sales
    • Per-message prices vary by country and network, so costs are harder to predict
    • Less self-serve than developer-first rivals
    Visit Infobip Details and reviews
    How this score is calculated
    Editorial fit ×0.341
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Infobip a good 360dialog alternative?

    Verified facts

    6 of 6 verified
    SMS pricing
    Pay-as-you-go
    Checked Nov 8, 2026infobip.com(opens source in a new tab)
    WhatsApp pricing
    Charged per message
    Checked Nov 8, 2026infobip.com(opens source in a new tab)
    Email pricing
    One price worldwide
    Checked Nov 8, 2026infobip.com(opens source in a new tab)
    Coverage
    Presence in 190+ countries
    Checked Nov 8, 2026infobip.com(opens source in a new tab)
    SMS sender ID fee
    €115 per active sender ID a month (most countries)
    Checked Nov 8, 2026infobip.com(opens source in a new tab)
    Higher sender ID fee
    €175 per sender ID a month (8 countries)
    Checked Nov 8, 2026infobip.com(opens source in a new tab)

The best 360dialog alternative for…

The highest-ranked app in this list for each need.

WATI logo

Best 360dialog alternative for most people

WATI

Ready-made shared inbox, broadcasts and chatbot builder if you don't want to build on the raw API.

WATI logo

Best 360dialog alternative for iPhone and Android

WATI

Ready-made shared inbox, broadcasts and chatbot builder if you don't want to build on the raw API.

Interakt logo

Best 360dialog alternative for working in the browser

Interakt

Low-cost WhatsApp inbox and campaigns aimed at small businesses and D2C stores.

360dialog alternatives: common questions

What is the best alternative to 360dialog?

WATI ranks first right now. Ready-made shared inbox, broadcasts and chatbot builder if you don't want to build on the raw API. Interakt and Twilio follow it in our ranking.

360dialog vs WATI: what's the difference?

Both 360dialog and WATI are paid products. Verified prices: 360dialog €49 per number/month + Meta fees, WATI ₹2,699 a month, billed quarterly (Growth). Only WATI runs on Android and iOS.

Is 360dialog free?

360dialog is a paid product. Starting price: €49 per number/month + Meta fees; Partner plan: From €250/month + €49 per channel. Checked on 360dialog's own site, November 2026.

How much do 360dialog alternatives cost?

Verified prices for the top-ranked 360dialog alternatives: WATI, ₹2,699 a month, billed quarterly (Growth); Interakt, $55/month (Growth); Twilio, From $0.0083 per message. Each price was checked on the app's own site; see each card below for the date and source.

Is there a free alternative to 360dialog?

None of the 5 alternatives we track has a free plan; all are paid, though some offer trials.

Is there an open-source alternative to 360dialog?

None of the 5 alternatives in this list is open source.

Why do people switch from 360dialog?

The complaints we hear most: monthly fee per number, with no free plan; base API plan has no built-in team inbox; tools come from partners or add-ons; pricing shown in euros, with partner plans starting at a few hundred per month.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces 360dialog, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.