WATI
WhatsApp Business API platform with a shared team inbox, broadcasts, chatbots and AI agents.
Updated · AppBreakup editorial · Web, Android, iOS
Is WATI free?
No, it's a paid product
- Starting price:
- ₹2,699 a month, billed quarterly (Growth)
- Free trial:
- 7 days
Checked on WATI's site Nov 8, 2026
3 alternatives with a free option Full WATI pricing and plansSwitch from WATI to
All 14
InteraktStarting price: $55/month (Growth)
- AiAiSensy
Free plan + paid
respond.ioStarting price: $79/month billed yearly ($948/yr, Starter)
- Verified facts
- 6 of 6
- Alternatives ranked
- 14
- Approved reviews
- 0
- Visits sent from here
- 0
About WATI
WATI is a no-code platform for businesses that want to use the official WhatsApp Business API without writing code. It handles the API sign-up and green-tick application, then gives teams a shared inbox where several agents can answer WhatsApp chats, with assignment, tags and reports. On top of that come broadcast campaigns to opted-in contacts, a drag-and-drop chatbot builder, WhatsApp catalog and Shopify order notifications, click-to-WhatsApp ad tracking, and AI agents for support and lead qualification. The inbox also pulls in Instagram, Facebook Messenger and TikTok messages. WATI is popular with small and mid-sized companies in India, South-East Asia, the Middle East and Latin America, and competes closely with Interakt and AiSensy. Pricing is a paid monthly or annual subscription with a short free trial and no setup fee; Meta's per-message charges are billed on top through WATI's rate card, so the real cost depends on how many marketing messages you send. It runs in the browser with mobile apps for agents.
Best for: Support and sales teams that need a shared WhatsApp inbox plus broadcasts and chatbots.
WATI pricing (checked Nov 8, 2026)
Each line is quoted from WATI's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Free trial | 7 days | Nov 8, 2026 | wati.io |
| Starting price | ₹2,699 a month, billed quarterly (Growth) | Nov 6, 2026 | wati.io |
| Pro plan | ₹5,799 a month, billed quarterly | Nov 6, 2026 | wati.io |
| Business plan | ₹16,799 a month, billed quarterly | Nov 6, 2026 | wati.io |
Pros and cons
What works
- Shared inbox for several agents on one WhatsApp number
- No-code chatbot builder and broadcast campaigns
- Shopify, HubSpot and Salesforce integrations on higher plans
- No setup fee for the WhatsApp API
Why people leave
- Meta message charges come on top of the subscription
- Entry plan limits users, webhooks and integrations
- Free trial is only seven days
WATI vs Interakt, AiSensy and respond.io
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | WATI | Interakt | AiSensy | respond.io |
|---|---|---|---|---|
| Pricing | Paid | Paid | Free plan + paid | Paid |
| Verified price | ₹2,699 a month, billed quarterly (Growth) | $55/month (Growth) | — | $79/month billed yearly ($948/yr, Starter) |
| Free plan | No | No | Yes (Free Forever) | No |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | Web, Android, iOS | Web, Android | Web, Android, iOS | Web, iOS, Android |
Top WATI alternatives
See all 14- 1Interakt68.8
Lower-priced WhatsApp inbox and campaigns with deep Shopify tools, backed by Jio Haptik.
- 2AiAiSensy64.8
Has a free plan and charges no API setup fee, popular with Indian SMBs running WhatsApp broadcasts.
- 3respond.io52.6
Omnichannel inbox that puts WhatsApp next to Instagram, Messenger, TikTok and email, for teams outgrowing a WhatsApp-only tool.
- 4
Gupshup52.6Enterprise messaging provider covering WhatsApp, RCS, SMS and voice for larger volumes.
- 5
Trengo51.2Shared team inbox with the WhatsApp Business API built in, a better fit if WATI is mostly used for customer support conversations.
Why people left WATI
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from WATI, review the app you switched to and tell us why.
Reviews
No approved reviews yet. How we verify reviewers
Write a review of WATI
WATI: common questions
What is WATI?
WATI: WhatsApp Business API platform with a shared team inbox, broadcasts, chatbots and AI agents. Best for support and sales teams that need a shared WhatsApp inbox plus broadcasts and chatbots. Available for Web, Android and iOS.
Is WATI free?
No, WATI is a paid product. Starting price: ₹2,699 a month, billed quarterly (Growth) (checked on WATI's own site).
How much does WATI cost?
WATI is a paid product. Free trial: 7 days; Starting price: ₹2,699 a month, billed quarterly (Growth); Pro plan: ₹5,799 a month, billed quarterly; Business plan: ₹16,799 a month, billed quarterly. Checked on WATI's own site, November 2026.
Does WATI have a free trial or refund?
Free trial: 7 days. Source: WATI's own site.
Is WATI open source?
No, WATI is not open source.
What platforms does WATI run on?
WATI is available for Web, Android and iOS.
What are the best alternatives to WATI?
The highest-ranked WATI alternatives right now are Interakt, AiSensy and respond.io. See the full ranked list for pricing, platforms and verified facts.
WATI vs Interakt: what's the difference?
Both WATI and Interakt are paid products. Verified prices: WATI ₹2,699 a month, billed quarterly (Growth), Interakt $55/month (Growth). Only WATI runs on iOS.