1. TidioTop pick
Best for: Small online stores that want chat, chatbots and an AI agent in one tool
Free plan + paidWeb, iOS, Android, macOS, Windows
59.4
score / 100
Why switch from Ada
Live chat plus Lyro AI agent with self-serve plans for smaller businesses.
Pros
- Lyro AI agent and no-code chatbots built in
- Strong Shopify and WordPress integrations
- Free plan after the trial
Cons
- Conversation-based pricing gets confusing
- AI and Flows usage priced separately
- Lighter ticketing and reporting than full help desks
How this score is calculated
Editorial fit ×0.369
Reviews ×0.363
Clicks (90 days) ×0.150
Freshness ×0.15100
Votes ×0.150
0 counted reviews, 0 up and 0 down votes. Full formula
Verified facts
6 of 6 verified- Starting price
- $24.17/month for 100 conversations (Starter)
- Checked Nov 8, 2026tidio.com(opens source in a new tab)
- Growth plan
- From $49.17/month for 250 conversations
- Checked Nov 8, 2026tidio.com(opens source in a new tab)