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Trengo alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Trengo: high entry price for very small teams, and conversation caps on each plan. We ranked 5 alternatives by how directly each one replaces Trengo, then by reviews, real visits and how recently each app's facts were checked against its own website. Dixa currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Crisp logoCrispFree plan + paidNoWeb, iOS, Android +34 of 462.6
2Front logoFrontPaidNoWeb, macOS, Windows +24 of 455.3
  1. Crisp logo

    1. CrispTop pick

    Best for: Startups and small teams that want Intercom-style chat support at a lower cost

    Free plan + paidWeb, iOS, Android, macOS, Windows, Linux

    62.6

    score / 100

    Why switch from Trengo

    Cheaper omnichannel inbox priced per workspace.

    Pros

    • Per-workspace pricing with seats included
    • Free plan for basic website chat
    • Native apps on every major platform

    Cons

    • Lighter ticketing and reporting than full help desks
    • AI usage is limited by included credits
    • Advanced features need the higher plans
    Visit Crisp Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Crisp a good Trengo alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free forever
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Starting paid price
    $45/month per workspace
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Customers
    10,000 companies
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
  2. Front logo

    2. Front

    Best for: Customer-facing teams that collaborate on long email threads as well as support

    PaidWeb, macOS, Windows, iOS, Android

    55.3

    score / 100

    Why switch from Trengo

    Email-centred shared inbox with SMS and WhatsApp channels.

    Pros

    • Feels like email, so teams adopt it quickly
    • Strong collaboration with comments, mentions and shared drafts
    • Handles email, chat, SMS and WhatsApp in one place

    Cons

    • Lower tiers cap the number of seats
    • Less built for high-volume ticket queues than Zendesk
    • AI copilot is a paid add-on on most plans
    Visit Front Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Front a good Trengo alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $25 per seat/month, billed annually
    Checked Oct 25, 2026front.com(opens source in a new tab)
    Professional plan
    $65 per seat/month, up to 50 seats
    Checked Oct 25, 2026front.com(opens source in a new tab)
    AI copilot
    $20 per seat/month add-on
    Checked Oct 25, 2026front.com(opens source in a new tab)
    Customers
    9,300+ businesses
    Checked Oct 25, 2026front.com(opens source in a new tab)

The best Trengo alternative for…

The highest-ranked app in this list for each need.

Dixa logo

Best Trengo alternative for most people

Dixa

Stronger voice and routing for larger consumer brands.

Chatwoot logo

Best Trengo alternative for a free option

Chatwoot

Open-source omnichannel inbox with WhatsApp support, self-hostable.

Crisp logo

Best Trengo alternative for a free plan you can upgrade

Crisp

Cheaper omnichannel inbox priced per workspace.

Chatwoot logo

Best Trengo alternative for open source

Chatwoot

Open-source omnichannel inbox with WhatsApp support, self-hostable.

Chatwoot logo

Best Trengo alternative for self-hosting

Chatwoot

Open-source omnichannel inbox with WhatsApp support, self-hostable.

Front logo

Best Trengo alternative for Mac

Front

Email-centred shared inbox with SMS and WhatsApp channels.

Crisp logo

Best Trengo alternative for Windows

Crisp

Cheaper omnichannel inbox priced per workspace.

Crisp logo

Best Trengo alternative for Linux

Crisp

Cheaper omnichannel inbox priced per workspace.

Crisp logo

Best Trengo alternative for iPhone and Android

Crisp

Cheaper omnichannel inbox priced per workspace.

Lime Connect (formerly Userlike) logo

Best Trengo alternative for working in the browser

Lime Connect (formerly Userlike)

German chat and messaging platform with a free tier.

Trengo alternatives: common questions

What is the best alternative to Trengo?

Dixa ranks first right now. Stronger voice and routing for larger consumer brands. Crisp and Lime Connect (formerly Userlike) follow it in our ranking.

Is there a free alternative to Trengo?

Yes. Crisp (free plan + paid), Lime Connect (formerly Userlike) (free plan + paid) and Chatwoot (open source) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Trengo?

Yes: Chatwoot. Chatwoot can also be self-hosted.

Which Trengo alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from Trengo?

The complaints we hear most: high entry price for very small teams; conversation caps on each plan; lighter reporting than larger help desks.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Trengo, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.