Zoho CRM alternatives: 6 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Zoho CRM: busy interface with many settings to learn, and support quality is reported as inconsistent. We ranked 6 alternatives by how directly each one replaces Zoho CRM, then by reviews, real visits and how recently each app's facts were checked against its own website. Bigin by Zoho CRM currently ranks first.

Quick comparison

#	App	Pricing	Open source	Platforms	Verified facts	Score
1	Bigin by Zoho CRM	Free plan + paid	No	Web, iOS, Android +1	4 of 4	66.5

1. Bigin by Zoho CRMTop pick
Best for: Micro businesses moving from spreadsheets to their first pipeline CRM
Free plan + paidWeb, iOS, Android, macOS
66.5
score / 100
Why switch from Zoho CRM
Zoho's own lighter CRM, simpler and cheaper for very small teams.
Pros
Very easy to learn
Low price with a free plan
Native apps for iOS, Android and macOS
Cons
Limited customisation and reporting
Fewer modules than Zoho CRM
Free plan is for a single user
Visit Bigin by Zoho CRM Details and reviews
How this score is calculated
Editorial fit ×0.3100
Reviews ×0.363
Clicks (90 days) ×0.150
Freshness ×0.1585
Votes ×0.150
0 counted reviews, 0 up and 0 down votes. Full formula
Is Bigin by Zoho CRM a good Zoho CRM alternative?
Verified facts
4 of 4 verified
Free trial
15 days
Checked Oct 25, 2026bigin.com(opens source in a new tab)
Platforms
iOS, iPadOS, Android, macOS apps
Checked Oct 25, 2026bigin.com(opens source in a new tab)
Free plan
Yes
Checked Oct 25, 2026bigin.com(opens source in a new tab)
Money-back guarantee
Yes
Checked Oct 25, 2026bigin.com(opens source in a new tab)

The best Zoho CRM alternative for…

The highest-ranked app in this list for each need.

Best Zoho CRM alternative for most people

Bigin by Zoho CRM

Zoho's own lighter CRM, simpler and cheaper for very small teams.

Best Zoho CRM alternative for a free plan you can upgrade

HubSpot CRM

Cleaner interface and easier setup, with a free tier to start on.

Best Zoho CRM alternative for open source

Odoo CRM

Another all-in-one suite, but open source and self-hostable.

Best Zoho CRM alternative for self-hosting

Odoo CRM

Another all-in-one suite, but open source and self-hostable.

Best Zoho CRM alternative for Mac

Bigin by Zoho CRM

Zoho's own lighter CRM, simpler and cheaper for very small teams.

Best Zoho CRM alternative for iPhone and Android

Salesforce Sales Cloud

For larger companies that need the biggest ecosystem and admin talent pool.

Best Zoho CRM alternative for working in the browser

Freshsales

Similar price range with a tidier, easier-to-learn interface.

Zoho CRM alternatives: common questions

What is the best alternative to Zoho CRM?

Bigin by Zoho CRM ranks first right now. Zoho's own lighter CRM, simpler and cheaper for very small teams. Salesforce Sales Cloud and HubSpot CRM follow it in our ranking.

Is there a free alternative to Zoho CRM?

Yes. Bigin by Zoho CRM (free plan + paid), HubSpot CRM (free plan + paid) and Odoo CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Zoho CRM?

Yes: Odoo CRM. Odoo CRM can also be self-hosted.

Why do people switch from Zoho CRM?

The complaints we hear most: busy interface with many settings to learn; support quality is reported as inconsistent; free edition is limited to three users.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Zoho CRM, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.