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Zoho CRM alternatives: 6 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Zoho CRM: busy interface with many settings to learn, and support quality is reported as inconsistent. We ranked 6 alternatives by how directly each one replaces Zoho CRM, then by reviews, real visits and how recently each app's facts were checked against its own website. Bigin by Zoho CRM currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Bigin by Zoho CRM logoBigin by Zoho CRMFree plan + paidNoWeb, iOS, Android +14 of 466.5
2SaSalesforce Sales CloudPaidNoWeb, iOS, Android4 of 462.6
3HubSpot CRM logoHubSpot CRMFree plan + paidNoWeb, iOS, Android +15 of 559.6
4Freshsales logoFreshsalesPaidNoWeb, iOS, Android4 of 457.2
5Odoo CRM logoOdoo CRMFree plan + paidYesWeb, iOS, Android +14 of 455.3
6Microsoft Dynamics 365 Sales logoMicrosoft Dynamics 365 SalesPaidNoWeb, iOS, Android4 of 453.6
  1. Bigin by Zoho CRM logo

    1. Bigin by Zoho CRMTop pick

    Best for: Micro businesses moving from spreadsheets to their first pipeline CRM

    Free plan + paidWeb, iOS, Android, macOS

    66.5

    score / 100

    Why switch from Zoho CRM

    Zoho's own lighter CRM, simpler and cheaper for very small teams.

    Pros

    • Very easy to learn
    • Low price with a free plan
    • Native apps for iOS, Android and macOS

    Cons

    • Limited customisation and reporting
    • Fewer modules than Zoho CRM
    • Free plan is for a single user
    Visit Bigin by Zoho CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Bigin by Zoho CRM a good Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Free trial
    15 days
    Checked Oct 25, 2026bigin.com(opens source in a new tab)
    Platforms
    iOS, iPadOS, Android, macOS apps
    Checked Oct 25, 2026bigin.com(opens source in a new tab)
    Free plan
    Yes
    Checked Oct 25, 2026bigin.com(opens source in a new tab)
    Money-back guarantee
    Yes
    Checked Oct 25, 2026bigin.com(opens source in a new tab)
  2. Sa

    2. Salesforce Sales Cloud

    Best for: Larger sales organisations that need deep customisation and an admin to run it

    PaidWeb, iOS, Android

    62.6

    score / 100

    Why switch from Zoho CRM

    For larger companies that need the biggest ecosystem and admin talent pool.

    Pros

    • Models almost any sales process with custom objects and flows
    • Largest ecosystem of integrations, consultants and trained admins
    • Strong forecasting, territory and permission controls

    Cons

    • Needs an admin or partner to set up and maintain well
    • Costs climb fast with higher editions and add-ons
    • Interface feels dense for small teams
    Visit Salesforce Sales Cloud Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Salesforce Sales Cloud a good Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $25 per user/month (Starter Suite)
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Pro Suite price
    $100 per user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Free trial
    30 days
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    AI add-on
    Agentforce for Sales from $125/user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
  3. HubSpot CRM logo

    3. HubSpot CRM

    Best for: Small and mid-sized teams that want sales and marketing data in one easy CRM

    Free plan + paidWeb, iOS, Android, Browser extension

    59.6

    score / 100

    Why switch from Zoho CRM

    Cleaner interface and easier setup, with a free tier to start on.

    Pros

    • Free tier with no time limit covers the basics well
    • Sales, marketing and service activity on one contact timeline
    • Easy to set up without a consultant
    • Large integration marketplace

    Cons

    • Big price jump from Starter to Professional editions
    • Many automation features are locked to higher tiers
    • Less flexible data modelling than Salesforce
    Visit HubSpot CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is HubSpot CRM a good Zoho CRM alternative?

    Verified facts

    5 of 5 verified
    Free plan
    Yes, no expiration
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Credit card for free plan
    Not required
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Integrations
    2,000+ marketplace apps
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Customers
    306,000+ in 135+ countries
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    API
    Yes
    Checked Oct 25, 2026developers.hubspot.com(opens source in a new tab)
  4. Freshsales logo

    4. Freshsales

    Best for: SMB sales teams that want calling, email and chat built into the CRM

    PaidWeb, iOS, Android

    57.2

    score / 100

    Why switch from Zoho CRM

    Similar price range with a tidier, easier-to-learn interface.

    Pros

    • Built-in phone, email and chat channels
    • Lower per-user price than most big-name CRMs
    • Pairs naturally with Freshdesk for support teams

    Cons

    • No free plan on the current pricing page
    • Smaller integration catalogue than HubSpot or Salesforce
    • AI agent sessions and branded documents cost extra
    Visit Freshsales Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Freshsales a good Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $9 per user/month, billed annually
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Pro plan
    $39 per user/month, billed annually
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Free trial
    21 days
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Customers
    74,000+ businesses
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
  5. Odoo CRM logo

    5. Odoo CRM

    Best for: Companies that want CRM connected to quotes, invoicing and inventory in one suite

    Free plan + paidOpen sourceSelf-hostableWeb, iOS, Android, Self-hosted

    55.3

    score / 100

    Why switch from Zoho CRM

    Another all-in-one suite, but open source and self-hostable.

    Pros

    • Free as a single app on Odoo Online with unlimited users
    • Shares one database with sales, invoicing and inventory
    • Open-source Community edition can be self-hosted

    Cons

    • Many settings; bigger rollouts often need a partner
    • Some features are Enterprise-only
    • Costs rise once you use several apps
    Visit Odoo CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Odoo CRM a good Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Free plan
    One app free, unlimited users
    Checked Oct 25, 2026odoo.com(opens source in a new tab)
    Open source
    Yes
    Checked Oct 25, 2026odoo.com(opens source in a new tab)
    Self-hosting
    Yes, on-premise
    Checked Oct 25, 2026odoo.com(opens source in a new tab)
    Source code
    On GitHub (odoo/odoo)
    Checked Oct 25, 2026github.com(opens source in a new tab)
  6. Microsoft Dynamics 365 Sales logo

    6. Microsoft Dynamics 365 Sales

    Best for: Mid-sized and large companies already standardised on Microsoft 365

    PaidWeb, iOS, Android

    53.6

    score / 100

    Why switch from Zoho CRM

    Enterprise CRM that fits better inside a Microsoft 365 shop.

    Pros

    • Deep integration with Outlook, Teams, Excel and Power BI
    • Customisable with Power Apps and Power Automate
    • Shares data with other Dynamics 365 apps

    Cons

    • Licensing is complex and needs annual commitments
    • Setup usually needs a partner or in-house admin
    • Overkill for small sales teams
    Visit Microsoft Dynamics 365 Sales Details and reviews
    How this score is calculated
    Editorial fit ×0.357
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Microsoft Dynamics 365 Sales a good Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $65 per user/month, paid yearly
    Checked Oct 25, 2026microsoft.com(opens source in a new tab)
    Enterprise plan
    $105 per user/month, paid yearly
    Checked Oct 25, 2026microsoft.com(opens source in a new tab)
    Premium plan
    $150 per user/month, paid yearly
    Checked Oct 25, 2026microsoft.com(opens source in a new tab)
    Free trial
    Yes
    Checked Oct 25, 2026microsoft.com(opens source in a new tab)

The best Zoho CRM alternative for…

The highest-ranked app in this list for each need.

Bigin by Zoho CRM logo

Best Zoho CRM alternative for most people

Bigin by Zoho CRM

Zoho's own lighter CRM, simpler and cheaper for very small teams.

HubSpot CRM logo

Best Zoho CRM alternative for a free plan you can upgrade

HubSpot CRM

Cleaner interface and easier setup, with a free tier to start on.

Odoo CRM logo

Best Zoho CRM alternative for open source

Odoo CRM

Another all-in-one suite, but open source and self-hostable.

Odoo CRM logo

Best Zoho CRM alternative for self-hosting

Odoo CRM

Another all-in-one suite, but open source and self-hostable.

Bigin by Zoho CRM logo

Best Zoho CRM alternative for Mac

Bigin by Zoho CRM

Zoho's own lighter CRM, simpler and cheaper for very small teams.

Sa

Best Zoho CRM alternative for iPhone and Android

Salesforce Sales Cloud

For larger companies that need the biggest ecosystem and admin talent pool.

Freshsales logo

Best Zoho CRM alternative for working in the browser

Freshsales

Similar price range with a tidier, easier-to-learn interface.

Zoho CRM alternatives: common questions

What is the best alternative to Zoho CRM?

Bigin by Zoho CRM ranks first right now. Zoho's own lighter CRM, simpler and cheaper for very small teams. Salesforce Sales Cloud and HubSpot CRM follow it in our ranking.

Is there a free alternative to Zoho CRM?

Yes. Bigin by Zoho CRM (free plan + paid), HubSpot CRM (free plan + paid) and Odoo CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Zoho CRM?

Yes: Odoo CRM. Odoo CRM can also be self-hosted.

Why do people switch from Zoho CRM?

The complaints we hear most: busy interface with many settings to learn; support quality is reported as inconsistent; free edition is limited to three users.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Zoho CRM, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.