GoTo Resolve
IT support and endpoint management from GoTo, with remote access, help desk and RMM in one product.
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- 3 of 3
- Alternatives ranked
- 5
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About GoTo Resolve
GoTo Resolve is the IT-focused product from GoTo, the company behind LogMeIn and GoTo Meeting. It combines remote support sessions, unattended access to managed devices, a help desk with ticketing, and remote monitoring and management features like patching, asset inventory and scripted remote execution. That makes it a single tool for small IT departments and MSPs who would otherwise stitch together a remote-control app and an RMM. Plans are priced per managed endpoint with a minimum count and unlimited technicians, scaling from a Starter plan focused on unattended access through Advanced and Complete tiers with more automation and AI-assisted self-service. You can start on a free plan without a credit card to try the basics. Unattended agents cover Windows, Mac and Android devices, and the technician console runs in the browser and desktop apps. It is heavier than a pure remote-control tool if that is all you need.
Best for: Small IT teams and MSPs wanting remote support, ticketing and patching in one tool.
Pros and cons
What works
- Remote support, help desk and RMM in one subscription
- Unlimited technicians on paid plans
- Free plan to start without a card
Why people leave
- Paid plans require a minimum number of endpoints
- More than you need for simple remote control
- Unattended access doesn't cover Linux
Top GoTo Resolve alternatives
See all 5- 1
ConnectWise ScreenConnect66.5Priced per technician rather than per endpoint, better for supporting many devices.
- 2
Zoho Assist62.6Cheaper remote support with a permanent free plan, if you don't need RMM.
- 3
Splashtop59.6Simpler, lower-cost remote support with optional endpoint management add-ons.
- 4
TeamViewer57.2Widely recognised by end users, with its own IT management add-ons.
- 5
MeshCentral55.3Free self-hosted remote management if budget matters more than polish.
Why people left GoTo Resolve
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GoTo Resolve: common questions
Is GoTo Resolve free?
GoTo Resolve has a free plan and paid plans.
Is GoTo Resolve open source?
No, GoTo Resolve is not open source. Open-source alternatives include MeshCentral.
What platforms does GoTo Resolve run on?
GoTo Resolve is available for Web, Windows, macOS and Android.
What are the best alternatives to GoTo Resolve?
The highest-ranked GoTo Resolve alternatives right now are ConnectWise ScreenConnect, Zoho Assist and Splashtop. See the full ranked list for pricing, platforms and verified facts.