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ISL Online

Remote support licensed by concurrent session, available as cloud, self-hosted server or private cloud.

PaidSelf-hostableRemote desktop software
Verified facts
3 of 3
Alternatives ranked
5
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About ISL Online

ISL Online is a Slovenian remote desktop and support suite with tools for attended support (ISL Light), unattended access (ISL AlwaysOn), screen sharing and web conferencing. Its main difference is licensing: instead of paying per technician or per device, you buy concurrent sessions, so any number of staff can share a licence as long as they aren't all connected at once. That suits help desks with many occasional technicians. It also gives you a choice of deployment: ISL's cloud, a server licence you run on your own premises, or a managed private cloud, which appeals to organisations with data-residency requirements. A 15-day free trial covers one user and a handful of managed devices, and mobile apps are included. Clients cover Windows, macOS, Linux, iOS and Android. It is less known than TeamViewer, so the person being helped may hesitate at an unfamiliar download.

Best for: Help desks with many part-time technicians or a need to self-host the server.

Pros and cons

What works

  • Concurrent-session licensing shared by any number of staff
  • Cloud, on-premises or private-cloud deployment
  • Mobile apps included

Why people leave

  • No permanent free plan
  • Less familiar brand for end users
  • Several separate apps to learn

Top ISL Online alternatives

See all 5
  1. 1BeyondTrust Remote Support logo
    BeyondTrust Remote Support

    Stronger enterprise auditing and privileged access controls.

    66.5
  2. 2ConnectWise ScreenConnect logo
    ConnectWise ScreenConnect

    Also self-hostable and per-concurrent-technician, with a large MSP user base.

    62.6
  3. 3TeamViewer logo
    TeamViewer

    The tool most end users already recognise.

    59.6
  4. 4Zoho Assist logo
    Zoho Assist

    Cheaper cloud support with a free plan to start on.

    57.2
  5. 5RustDesk logo
    RustDesk

    Free open-source option if self-hosting is the main requirement.

    55.3

Why people left ISL Online

In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.

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ISL Online: common questions

Is ISL Online free?

No, ISL Online is a paid product.

Is ISL Online open source?

No, ISL Online is not open source. Open-source alternatives include RustDesk.

What platforms does ISL Online run on?

ISL Online is available for Windows, macOS, Linux, iOS and Android.

What are the best alternatives to ISL Online?

The highest-ranked ISL Online alternatives right now are BeyondTrust Remote Support, ConnectWise ScreenConnect and TeamViewer. See the full ranked list for pricing, platforms and verified facts.

See all 5 ISL Online alternatives