Quick Assist
The remote help app built into Windows for helping someone over a shared six-digit code.
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- Alternatives ranked
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About Quick Assist
Quick Assist is Microsoft's own screen-sharing and remote control tool for Windows 10 and 11. The helper signs in with a Microsoft account and generates a short security code; the person needing help opens Quick Assist, types the code and chooses whether to share their screen only or hand over full control. Nothing has to be bought, and on Windows 11 it is usually already installed, which makes it handy for helping relatives or for internal IT teams who don't want another third-party agent on every PC. It is deliberately narrow: there is no unattended access, no file-transfer manager, no session history and no support for Macs or phones. Organisations wanting more controls can move to Microsoft's paid Remote Help add-on for Intune. Like other remote tools it is used by scammers, so Microsoft adds warnings, and only people who contacted the helper themselves should accept a session.
Best for: Helping a friend or colleague on Windows without installing anything extra.
Pros and cons
What works
- Free and already on most Windows PCs
- Code-based sessions with no account needed by the person being helped
- Choice of view-only or full control
Why people leave
- Windows only
- No unattended access or file-transfer tools
- Helper needs a Microsoft account
Top Quick Assist alternatives
See all 4- 1
Chrome Remote Desktop66.5Equally free, but also works on Macs and Linux and offers unattended access.
- 2
TeamViewer62.6Adds unattended access, file transfer and mobile support, free for personal use.
- 3
HelpWire59.6Free remote support with unattended devices and Mac and Linux support.
- 4
Zoho Assist57.2Adds session reports, file transfer and unattended access for IT teams.
Why people left Quick Assist
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Reviews
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Quick Assist: common questions
Is Quick Assist free?
Yes, Quick Assist is free to use.
Is Quick Assist open source?
No, Quick Assist is not open source.
What platforms does Quick Assist run on?
Quick Assist is available for Windows.
What are the best alternatives to Quick Assist?
The highest-ranked Quick Assist alternatives right now are Chrome Remote Desktop, TeamViewer and HelpWire. See the full ranked list for pricing, platforms and verified facts.