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BeyondTrust Remote Support alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave BeyondTrust Remote Support: quote-only enterprise pricing, and overkill for small teams. We ranked 5 alternatives by how directly each one replaces BeyondTrust Remote Support, then by reviews, real visits and how recently each app's facts were checked against its own website. ConnectWise ScreenConnect currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1ConnectWise ScreenConnect logoConnectWise ScreenConnectPaidNoWeb, Windows, macOS +33 of 366.5
2TeamViewer logoTeamViewerFree plan + paidNoWindows, macOS, Linux +35 of 562.6
3ISL Online logoISL OnlinePaidNoWindows, macOS, Linux +23 of 359.6
4GoTo Resolve logoGoTo ResolveFree plan + paidNoWeb, Windows, macOS +13 of 357.2
5Zoho Assist logoZoho AssistFree plan + paidNoWeb, Windows, macOS +34 of 455.3
  1. ConnectWise ScreenConnect logo

    1. ConnectWise ScreenConnectTop pick

    Best for: Managed service providers and help desks supporting many endpoints with a few technicians

    PaidSelf-hostableWeb, Windows, macOS, Linux, iOS, Android

    66.5

    score / 100

    Why switch from BeyondTrust Remote Support

    Cheaper per-technician licensing with similar attended and unattended modes.

    Pros

    • Licensed per concurrent technician, not per device
    • Self-hosted edition available
    • Backstage mode and command line for silent fixes

    Cons

    • No free plan
    • Self-hosted servers need prompt security patching
    • Console takes time to learn and customise
    Visit ConnectWise ScreenConnect Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is ConnectWise ScreenConnect a good BeyondTrust Remote Support alternative?

    Verified facts

    3 of 3 verified
    Standard plan
    $47 per concurrent tech/month, billed annually
    Checked Oct 25, 2026screenconnect.com(opens source in a new tab)
    Self-hosted option
    Yes
    Checked Oct 25, 2026screenconnect.com(opens source in a new tab)
    Supported devices
    Windows, Mac, Linux, mobile
    Checked Oct 25, 2026screenconnect.com(opens source in a new tab)
  2. TeamViewer logo

    2. TeamViewer

    Best for: Help desks and families who want the tool the other person most likely already knows

    Free plan + paidWindows, macOS, Linux, iOS, Android, Web

    62.6

    score / 100

    Why switch from BeyondTrust Remote Support

    TeamViewer Tensor covers enterprise needs with a more familiar client.

    Pros

    • Runs on almost every desktop and mobile operating system
    • Free for genuine personal use
    • Only the person giving support needs a licence
    • Large set of IT add-ons once you outgrow plain remote control

    Cons

    • Free users can be flagged for suspected commercial use
    • Business plans are annual only and add up quickly with add-ons
    • Interface has become crowded as the product widened
    Visit TeamViewer Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is TeamViewer a good BeyondTrust Remote Support alternative?

    Verified facts

    5 of 5 verified
    Free for personal use
    Yes, own devices or friends and family
    Checked Oct 25, 2026teamviewer.com(opens source in a new tab)
    Billing
    Annual subscriptions
    Checked Oct 25, 2026teamviewer.com(opens source in a new tab)
    Who needs a licence
    Only the supporting expert
    Checked Oct 25, 2026teamviewer.com(opens source in a new tab)
    Platforms
    Windows, macOS, Linux, Android, iOS, ChromeOS, Raspberry Pi
    Checked Oct 25, 2026teamviewer.com(opens source in a new tab)
    Add-on trial
    30 days
    Checked Oct 25, 2026teamviewer.com(opens source in a new tab)
  3. ISL Online logo

    3. ISL Online

    Best for: Help desks with many part-time technicians or a need to self-host the server

    PaidSelf-hostableWindows, macOS, Linux, iOS, Android

    59.6

    score / 100

    Why switch from BeyondTrust Remote Support

    Also offers self-hosted servers, with simpler per-session pricing.

    Pros

    • Concurrent-session licensing shared by any number of staff
    • Cloud, on-premises or private-cloud deployment
    • Mobile apps included

    Cons

    • No permanent free plan
    • Less familiar brand for end users
    • Several separate apps to learn
    Visit ISL Online Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is ISL Online a good BeyondTrust Remote Support alternative?

    Verified facts

    3 of 3 verified
    Free trial
    15 days
    Checked Oct 25, 2026islonline.com(opens source in a new tab)
    Self-hosting
    Server licence for on-premises use
    Checked Oct 25, 2026islonline.com(opens source in a new tab)
    Licensing
    Per concurrent user
    Checked Oct 25, 2026islonline.com(opens source in a new tab)
  4. GoTo Resolve logo

    4. GoTo Resolve

    Best for: Small IT teams and MSPs wanting remote support, ticketing and patching in one tool

    Free plan + paidWeb, Windows, macOS, Android

    57.2

    score / 100

    Why switch from BeyondTrust Remote Support

    Bundles remote support with RMM and ticketing for mid-sized IT teams.

    Pros

    • Remote support, help desk and RMM in one subscription
    • Unlimited technicians on paid plans
    • Free plan to start without a card

    Cons

    • Paid plans require a minimum number of endpoints
    • More than you need for simple remote control
    • Unattended access doesn't cover Linux
    Visit GoTo Resolve Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is GoTo Resolve a good BeyondTrust Remote Support alternative?

    Verified facts

    3 of 3 verified
    Free start
    Yes, no credit card required
    Checked Oct 25, 2026goto.com(opens source in a new tab)
    Paid plan minimum
    25 endpoints, unlimited users
    Checked Oct 25, 2026goto.com(opens source in a new tab)
    Unattended access
    Windows, Mac, Android
    Checked Oct 25, 2026goto.com(opens source in a new tab)
  5. Zoho Assist logo

    5. Zoho Assist

    Best for: Help desks wanting inexpensive cloud remote support, especially those already using Zoho

    Free plan + paidWeb, Windows, macOS, Linux, iOS, Android

    55.3

    score / 100

    Why switch from BeyondTrust Remote Support

    Far lower cost if strict privileged-access controls aren't required.

    Pros

    • Permanent free edition
    • Low per-technician pricing
    • Supports customers on desktop and mobile platforms
    • Ties into Zoho Desk and other help desks

    Cons

    • Attended and unattended plans are sold separately
    • Interface feels utilitarian
    • Free edition is limited to basic sessions
    Visit Zoho Assist Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoho Assist a good BeyondTrust Remote Support alternative?

    Verified facts

    4 of 4 verified
    Free trial
    15 days, no credit card
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free plan
    Yes, lifetime free version
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Supported devices
    Windows, Mac, Linux, iOS, Android, Chromebook
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Remote Support sessions
    Unlimited ad-hoc sessions per technician
    Checked Oct 25, 2026zoho.com(opens source in a new tab)

The best BeyondTrust Remote Support alternative for…

The highest-ranked app in this list for each need.

ConnectWise ScreenConnect logo

Best BeyondTrust Remote Support alternative for most people

ConnectWise ScreenConnect

Cheaper per-technician licensing with similar attended and unattended modes.

TeamViewer logo

Best BeyondTrust Remote Support alternative for a free plan you can upgrade

TeamViewer

TeamViewer Tensor covers enterprise needs with a more familiar client.

ISL Online logo

Best BeyondTrust Remote Support alternative for self-hosting

ISL Online

Also offers self-hosted servers, with simpler per-session pricing.

GoTo Resolve logo

Best BeyondTrust Remote Support alternative for Mac

GoTo Resolve

Bundles remote support with RMM and ticketing for mid-sized IT teams.

Zoho Assist logo

Best BeyondTrust Remote Support alternative for Windows

Zoho Assist

Far lower cost if strict privileged-access controls aren't required.

ConnectWise ScreenConnect logo

Best BeyondTrust Remote Support alternative for Linux

ConnectWise ScreenConnect

Cheaper per-technician licensing with similar attended and unattended modes.

ConnectWise ScreenConnect logo

Best BeyondTrust Remote Support alternative for iPhone and Android

ConnectWise ScreenConnect

Cheaper per-technician licensing with similar attended and unattended modes.

ConnectWise ScreenConnect logo

Best BeyondTrust Remote Support alternative for working in the browser

ConnectWise ScreenConnect

Cheaper per-technician licensing with similar attended and unattended modes.

BeyondTrust Remote Support alternatives: common questions

What is the best alternative to BeyondTrust Remote Support?

ConnectWise ScreenConnect ranks first right now. Cheaper per-technician licensing with similar attended and unattended modes. TeamViewer and ISL Online follow it in our ranking.

Is there a free alternative to BeyondTrust Remote Support?

Yes. TeamViewer (free plan + paid), GoTo Resolve (free plan + paid) and Zoho Assist (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to BeyondTrust Remote Support?

None of the 5 alternatives in this list is open source.

Which BeyondTrust Remote Support alternatives work on Linux?

ConnectWise ScreenConnect, TeamViewer, ISL Online and Zoho Assist run on Linux.

Why do people switch from BeyondTrust Remote Support?

The complaints we hear most: quote-only enterprise pricing; overkill for small teams; console takes time to learn.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces BeyondTrust Remote Support, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.