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Bigin by Zoho CRM alternatives: 6 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Bigin by Zoho CRM: limited customisation and reporting, and fewer modules than Zoho CRM. We ranked 6 alternatives by how directly each one replaces Bigin by Zoho CRM, then by reviews, real visits and how recently each app's facts were checked against its own website. Zoho CRM currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Zoho CRM logoZoho CRMFree plan + paidNoWeb, iOS, Android4 of 466.5
2Capsule CRM logoCapsule CRMFree plan + paidNoWeb, iOS, Android3 of 357.2
3HubSpot CRM logoHubSpot CRMFree plan + paidNoWeb, iOS, Android +15 of 555.3
  1. Zoho CRM logo

    1. Zoho CRMTop pick

    Best for: Cost-conscious businesses that want deep CRM features and other Zoho apps

    Free plan + paidWeb, iOS, Android

    66.5

    score / 100

    Why switch from Bigin by Zoho CRM

    The full Zoho CRM when you need more modules and customisation.

    Pros

    • Enterprise-level features at a fraction of Salesforce's price
    • Deep customisation with modules, Blueprint and scripting
    • Native links to the rest of the Zoho suite

    Cons

    • Busy interface with many settings to learn
    • Support quality is reported as inconsistent
    • Free edition is limited to three users
    Visit Zoho CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoho CRM a good Bigin by Zoho CRM alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Up to 3 users
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free trial
    Yes, on paid editions
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    AI assistant
    Zia
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Customers
    300,000+ businesses
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
  2. Capsule CRM logo

    2. Capsule CRM

    Best for: Small businesses and freelancers who want a clean, low-effort CRM

    Free plan + paidWeb, iOS, Android

    57.2

    score / 100

    Why switch from Bigin by Zoho CRM

    Simple CRM with a free plan for two users.

    Pros

    • Clean interface that small teams pick up quickly
    • Free plan for up to two users
    • Projects alongside sales pipelines

    Cons

    • Free plan is capped at 250 contacts
    • No built-in calling or marketing automation
    • Reporting is basic on lower plans
    Visit Capsule CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Capsule CRM a good Bigin by Zoho CRM alternative?

    Verified facts

    3 of 3 verified
    Free plan
    Up to 2 users, 250 contacts
    Checked Oct 25, 2026capsulecrm.com(opens source in a new tab)
    Free trial
    14 days, no card
    Checked Oct 25, 2026capsulecrm.com(opens source in a new tab)
    Mobile apps
    iOS and Android
    Checked Oct 25, 2026capsulecrm.com(opens source in a new tab)
  3. HubSpot CRM logo

    3. HubSpot CRM

    Best for: Small and mid-sized teams that want sales and marketing data in one easy CRM

    Free plan + paidWeb, iOS, Android, Browser extension

    55.3

    score / 100

    Why switch from Bigin by Zoho CRM

    Free CRM with no seat limit on the basic tier.

    Pros

    • Free tier with no time limit covers the basics well
    • Sales, marketing and service activity on one contact timeline
    • Easy to set up without a consultant
    • Large integration marketplace

    Cons

    • Big price jump from Starter to Professional editions
    • Many automation features are locked to higher tiers
    • Less flexible data modelling than Salesforce
    Visit HubSpot CRM Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is HubSpot CRM a good Bigin by Zoho CRM alternative?

    Verified facts

    5 of 5 verified
    Free plan
    Yes, no expiration
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Credit card for free plan
    Not required
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Integrations
    2,000+ marketplace apps
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Customers
    306,000+ in 135+ countries
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    API
    Yes
    Checked Oct 25, 2026developers.hubspot.com(opens source in a new tab)

The best Bigin by Zoho CRM alternative for…

The highest-ranked app in this list for each need.

Zoho CRM logo

Best Bigin by Zoho CRM alternative for most people

Zoho CRM

The full Zoho CRM when you need more modules and customisation.

Capsule CRM logo

Best Bigin by Zoho CRM alternative for a free plan you can upgrade

Capsule CRM

Simple CRM with a free plan for two users.

Pipedrive logo

Best Bigin by Zoho CRM alternative for iPhone and Android

Pipedrive

Polished pipeline CRM with a large integration marketplace.

Less Annoying CRM logo

Best Bigin by Zoho CRM alternative for working in the browser

Less Annoying CRM

Simple CRM with one flat price and phone support.

Bigin by Zoho CRM alternatives: common questions

What is the best alternative to Bigin by Zoho CRM?

Zoho CRM ranks first right now. The full Zoho CRM when you need more modules and customisation. Pipedrive and Less Annoying CRM follow it in our ranking.

Is there a free alternative to Bigin by Zoho CRM?

Yes. Zoho CRM (free plan + paid), Capsule CRM (free plan + paid) and HubSpot CRM (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Bigin by Zoho CRM?

None of the 6 alternatives in this list is open source.

Why do people switch from Bigin by Zoho CRM?

The complaints we hear most: limited customisation and reporting; fewer modules than Zoho CRM; free plan is for a single user.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Bigin by Zoho CRM, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.