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LiveChat alternatives: 6 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave LiveChat: no free plan, only a trial, and per-seat pricing adds up for large teams. We ranked 6 alternatives by how directly each one replaces LiveChat, then by reviews, real visits and how recently each app's facts were checked against its own website. Olark currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Tidio logoTidioFree plan + paidNoWeb, iOS, Android +24 of 462.6
2Crisp logoCrispFree plan + paidNoWeb, iOS, Android +34 of 459.6
3Zoho SalesIQ logoZoho SalesIQFree plan + paidNoWeb, iOS, Android3 of 357.2
4Intercom logoIntercomPaidNoWeb, iOS, Android4 of 455.3
5tawk.to logotawk.toFree plan + paidNoWeb, iOS, Android +24 of 453.6
  1. Tidio logo

    1. TidioTop pick

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    62.6

    score / 100

    Why switch from LiveChat

    Cheaper small-business chat with AI and a free plan.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good LiveChat alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $24.17/month for 100 conversations
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, after the trial
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
  2. Crisp logo

    2. Crisp

    Best for: Startups and small teams that want Intercom-style chat support at a lower cost

    Free plan + paidWeb, iOS, Android, macOS, Windows, Linux

    59.6

    score / 100

    Why switch from LiveChat

    Chat-first inbox priced per workspace instead of per seat.

    Pros

    • Per-workspace pricing with seats included
    • Free plan for basic website chat
    • Native apps on every major platform

    Cons

    • Lighter ticketing and reporting than full help desks
    • AI usage is limited by included credits
    • Advanced features need the higher plans
    Visit Crisp Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Crisp a good LiveChat alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free forever
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Starting paid price
    $45/month per workspace
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Customers
    10,000 companies
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
  3. Zoho SalesIQ logo

    3. Zoho SalesIQ

    Best for: Zoho users and cost-conscious teams wanting live chat with visitor tracking

    Free plan + paidWeb, iOS, Android

    57.2

    score / 100

    Why switch from LiveChat

    Live chat with visitor tracking and a free plan, tied to Zoho CRM.

    Pros

    • Free plan with three operators
    • Visitor tracking and lead scoring
    • Feeds directly into Zoho CRM and Zoho Desk

    Cons

    • Busy interface
    • Best value only inside the Zoho ecosystem
    • Free plan features are basic
    Visit Zoho SalesIQ Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoho SalesIQ a good LiveChat alternative?

    Verified facts

    3 of 3 verified
    Free plan
    3 operators
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free plan visitor tracking
    10K visitors/month
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free trial
    15 days, no card required
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
  4. Intercom logo

    4. Intercom

    Best for: SaaS and app businesses that want AI-first, chat-led support

    PaidWeb, iOS, Android

    55.3

    score / 100

    Why switch from LiveChat

    Messenger plus full help desk and a strong AI agent.

    Pros

    • Fin AI agent resolves many questions without a human
    • Polished Messenger for websites and mobile apps
    • Help desk, help centre and outbound messages in one place

    Cons

    • Seat fees plus per-resolution AI charges are hard to forecast
    • Expensive for small teams once add-ons stack up
    • Less suited to email-heavy, traditional ticket queues
    Visit Intercom Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Intercom a good LiveChat alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $29 per seat/month ($19 for new customers)
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    AI agent pricing
    From $0.99 per Fin outcome
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
    Fin on other help desks
    Works with Zendesk, Salesforce, HubSpot and more
    Checked Oct 25, 2026intercom.com(opens source in a new tab)
  5. tawk.to logo

    5. tawk.to

    Best for: Small businesses and non-profits that need full live chat at no cost

    Free plan + paidWeb, iOS, Android, macOS, Windows

    53.6

    score / 100

    Why switch from LiveChat

    Free live chat with unlimited agents.

    Pros

    • Free with unlimited agents and chats
    • Ticketing, knowledge base and CRM included
    • Optional hired agents to cover chats

    Cons

    • Branding on the widget unless you pay to remove it
    • Dated interface
    • Limited reporting and integrations
    Visit tawk.to Details and reviews
    How this score is calculated
    Editorial fit ×0.357
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is tawk.to a good LiveChat alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free for life
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Branding removal
    $29/month
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Hired chat agents
    $1/hour
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Platforms
    iOS, Android, macOS and Windows apps
    Checked Oct 25, 2026tawk.to(opens source in a new tab)

The best LiveChat alternative for…

The highest-ranked app in this list for each need.

Olark logo

Best LiveChat alternative for most people

Olark

Simple live chat with an AI agent option and flat per-agent price.

Tidio logo

Best LiveChat alternative for a free plan you can upgrade

Tidio

Cheaper small-business chat with AI and a free plan.

Crisp logo

Best LiveChat alternative for Mac

Crisp

Chat-first inbox priced per workspace instead of per seat.

tawk.to logo

Best LiveChat alternative for Windows

tawk.to

Free live chat with unlimited agents.

Crisp logo

Best LiveChat alternative for Linux

Crisp

Chat-first inbox priced per workspace instead of per seat.

Zoho SalesIQ logo

Best LiveChat alternative for iPhone and Android

Zoho SalesIQ

Live chat with visitor tracking and a free plan, tied to Zoho CRM.

Intercom logo

Best LiveChat alternative for working in the browser

Intercom

Messenger plus full help desk and a strong AI agent.

LiveChat alternatives: common questions

What is the best alternative to LiveChat?

Olark ranks first right now. Simple live chat with an AI agent option and flat per-agent price. Tidio and Crisp follow it in our ranking.

Is there a free alternative to LiveChat?

Yes. Tidio (free plan + paid), Crisp (free plan + paid), Zoho SalesIQ (free plan + paid) and tawk.to (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to LiveChat?

None of the 6 alternatives in this list is open source.

Which LiveChat alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from LiveChat?

The complaints we hear most: no free plan, only a trial; per-seat pricing adds up for large teams; less suited to email-heavy support.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces LiveChat, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.