Zoho SalesIQ
Zoho's live chat and visitor-tracking tool with chatbots, a free plan and Zoho CRM links.
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About Zoho SalesIQ
Zoho SalesIQ is Zoho's live chat and website engagement product. It adds a chat widget to websites and mobile apps, shows who is browsing and what they have viewed, scores visitors, and lets operators start proactive chats. A no-code bot builder and AI answer bot handle common questions, and conversations and leads flow straight into Zoho CRM and Zoho Desk. It is used both by support teams and by sales teams looking to engage visitors before they leave. A free plan covers a few operators with basic chat, and paid plans are priced per operator per month with a free trial, shown in local currencies. The interface is busy, and it is strongest when paired with other Zoho apps; outside that ecosystem its integrations are more limited than LiveChat's or Intercom's. It runs in the browser with iOS and Android apps. It suits Zoho users and cost-conscious teams that want live chat with visitor insight.
Best for: Zoho users and cost-conscious teams wanting live chat with visitor tracking.
Pros and cons
What works
- Free plan with three operators
- Visitor tracking and lead scoring
- Feeds directly into Zoho CRM and Zoho Desk
Why people leave
- Busy interface
- Best value only inside the Zoho ecosystem
- Free plan features are basic
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Zoho SalesIQ: common questions
Is Zoho SalesIQ free?
Zoho SalesIQ has a free plan and paid plans. Free plan: 3 operators (checked on Zoho SalesIQ's own site).
Is Zoho SalesIQ open source?
No, Zoho SalesIQ is not open source.
What platforms does Zoho SalesIQ run on?
Zoho SalesIQ is available for Web, iOS and Android.
What are the best alternatives to Zoho SalesIQ?
The highest-ranked Zoho SalesIQ alternatives right now are LiveChat, tawk.to and Crisp. See the full ranked list for pricing, platforms and verified facts.