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Olark alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Olark: AI agent plan is expensive, and no free plan. We ranked 5 alternatives by how directly each one replaces Olark, then by reviews, real visits and how recently each app's facts were checked against its own website. LiveChat currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1tawk.to logotawk.toFree plan + paidNoWeb, iOS, Android +24 of 462.6
2Crisp logoCrispFree plan + paidNoWeb, iOS, Android +34 of 459.6
3Tidio logoTidioFree plan + paidNoWeb, iOS, Android +24 of 457.2
4Lime Connect (formerly Userlike) logoLime Connect (formerly Userlike)Free plan + paidNoWeb3 of 355.3
  1. tawk.to logo

    1. tawk.toTop pick

    Best for: Small businesses and non-profits that need full live chat at no cost

    Free plan + paidWeb, iOS, Android, macOS, Windows

    62.6

    score / 100

    Why switch from Olark

    Free live chat with unlimited agents.

    Pros

    • Free with unlimited agents and chats
    • Ticketing, knowledge base and CRM included
    • Optional hired agents to cover chats

    Cons

    • Branding on the widget unless you pay to remove it
    • Dated interface
    • Limited reporting and integrations
    Visit tawk.to Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is tawk.to a good Olark alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free for life
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Branding removal
    $29/month
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Hired chat agents
    $1/hour
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Platforms
    iOS, Android, macOS and Windows apps
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
  2. Crisp logo

    2. Crisp

    Best for: Startups and small teams that want Intercom-style chat support at a lower cost

    Free plan + paidWeb, iOS, Android, macOS, Windows, Linux

    59.6

    score / 100

    Why switch from Olark

    Modern chat inbox with a free plan and cheaper AI.

    Pros

    • Per-workspace pricing with seats included
    • Free plan for basic website chat
    • Native apps on every major platform

    Cons

    • Lighter ticketing and reporting than full help desks
    • AI usage is limited by included credits
    • Advanced features need the higher plans
    Visit Crisp Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Crisp a good Olark alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free forever
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Starting paid price
    $45/month per workspace
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Customers
    10,000 companies
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
  3. Tidio logo

    3. Tidio

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    57.2

    score / 100

    Why switch from Olark

    Small-business chat with an AI agent at a lower entry price.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good Olark alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $24.17/month for 100 conversations
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, after the trial
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
  4. Lime Connect (formerly Userlike) logo

    4. Lime Connect (formerly Userlike)

    Best for: European businesses that want chat and messaging support with GDPR-focused hosting

    Free plan + paidWeb

    55.3

    score / 100

    Why switch from Olark

    Chat and messaging with a free tier and GDPR-focused hosting.

    Pros

    • Website chat and messaging apps in one inbox
    • Strong focus on GDPR and German hosting
    • Free plan for basic website chat

    Cons

    • Paid plans start at a higher price than SMB chat tools
    • Smaller integration catalogue
    • Free plan limited to one seat and channel
    Visit Lime Connect (formerly Userlike) Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Lime Connect (formerly Userlike) a good Olark alternative?

    Verified facts

    3 of 3 verified
    Free plan
    1 seat, 1 channel, 200 conversations
    Checked Oct 25, 2026userlike.com(opens source in a new tab)
    Paid plans
    From €87/month (annual), minimum 3 seats
    Checked Oct 25, 2026userlike.com(opens source in a new tab)
    Data location
    Developed and hosted in Germany
    Checked Oct 25, 2026userlike.com(opens source in a new tab)

The best Olark alternative for…

The highest-ranked app in this list for each need.

LiveChat logo

Best Olark alternative for most people

LiveChat

More polished chat app with deeper ecommerce features.

tawk.to logo

Best Olark alternative for a free plan you can upgrade

tawk.to

Free live chat with unlimited agents.

Crisp logo

Best Olark alternative for Mac

Crisp

Modern chat inbox with a free plan and cheaper AI.

Tidio logo

Best Olark alternative for Windows

Tidio

Small-business chat with an AI agent at a lower entry price.

Crisp logo

Best Olark alternative for Linux

Crisp

Modern chat inbox with a free plan and cheaper AI.

LiveChat logo

Best Olark alternative for iPhone and Android

LiveChat

More polished chat app with deeper ecommerce features.

Lime Connect (formerly Userlike) logo

Best Olark alternative for working in the browser

Lime Connect (formerly Userlike)

Chat and messaging with a free tier and GDPR-focused hosting.

Olark alternatives: common questions

What is the best alternative to Olark?

LiveChat ranks first right now. More polished chat app with deeper ecommerce features. tawk.to and Crisp follow it in our ranking.

Is there a free alternative to Olark?

Yes. tawk.to (free plan + paid), Crisp (free plan + paid), Tidio (free plan + paid) and Lime Connect (formerly Userlike) (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Olark?

None of the 5 alternatives in this list is open source.

Which Olark alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from Olark?

The complaints we hear most: AI agent plan is expensive; no free plan; few help desk features beyond chat.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Olark, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.