Quick comparison # App Pricing Verified price Open source Platforms Verified facts Score 1 BotpressFree plan + paid $150/month billed annually (Plus) No Web 7 of 7 68.8 2 Yellow.aiFree plan + paid $0.99 per resolution after free sessions No Web 5 of 5 61.8 3 TidioFree plan + paid $24.17/month for 100 conversations (Starter) No Web, iOS, Android +2 6 of 6 51.2 4 VapiFree plan + paid $29 per month (Core package) No Web 7 of 7 50.0 5 Retell AIFree plan + paid $0.07–$0.31 per minute No Web 5 of 5 49.0 6 DifyOpen source $590 per workspace/year Yes Web, Self-hosted 4 of 4 42.3
1 Best for: Support teams and agencies building AI agents that need custom logic and integrations
Free plan + paid Web
Why switch from Voiceflow
Another visual AI agent builder, with a free tier and a large community of developers.
Pros Free plan for testing with real conversations No per-seat fees on the Team plan and above Visual studio plus a developer kit for custom logic Large community on Discord and an open-source SDKCons Paid plans start well above simple chat widgets Conversation packs are added automatically once the quota is reached Voice channel is only on the Enterprise planHow this score is calculated Editorial fit ×0.3 100
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula
Verified facts 7 of 7 verified Free plan Yes, $0 with 100 conversations Checked Nov 8, 2026botpress.com(opens source in a new tab) Plus plan $150/month billed annually Checked Nov 8, 2026botpress.com(opens source in a new tab) Pricing basis Per conversation, not per seat Checked Nov 8, 2026botpress.com(opens source in a new tab) Security SOC 2, GDPR compliant Checked Nov 8, 2026botpress.com(opens source in a new tab) GitHub repo licence MIT Checked Nov 2, 2026github.com(opens source in a new tab) Starting price $150/month billed annually (Plus) Checked Nov 8, 2026botpress.com(opens source in a new tab) Team plan $750/month billed annually Checked Nov 8, 2026botpress.com(opens source in a new tab) 2 Best for: Large enterprises automating support across voice, chat and email in many languages
Free plan + paid Web
Why switch from Voiceflow
Enterprise conversational AI with chat and voice agents and managed deployment.
Pros Covers voice, chat, email and SMS in one platform Large catalogue of ready-made enterprise integrations Wide language support for voice agents Free tier to try the builder before talking to salesCons Enterprise pricing is quote-only Free plan is limited to one agent and low volume More complex to adopt than self-serve chatbot buildersHow this score is calculated Editorial fit ×0.3 77
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula
3 Best for: Small online stores that want chat, chatbots and an AI agent in one tool
Free plan + paid Web, iOS, Android, macOS, Windows
Why switch from Voiceflow
Live chat plus a ready-made AI support agent, simpler for small online shops.
Pros Lyro AI agent and no-code chatbots built in Strong Shopify and WordPress integrations Free plan after the trialCons Conversation-based pricing gets confusing AI and Flows usage priced separately Lighter ticketing and reporting than full help desksHow this score is calculated Editorial fit ×0.3 41
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula
Verified facts 6 of 6 verified Starting price $24.17/month for 100 conversations (Starter) Checked Nov 8, 2026tidio.com(opens source in a new tab) Free plan Yes, $0/month Checked Nov 8, 2026tidio.com(opens source in a new tab) Platforms Browser, Android, iOS, Windows, Mac Checked Nov 8, 2026tidio.com(opens source in a new tab) Growth plan From $49.17/month for 250 conversations Checked Nov 8, 2026tidio.com(opens source in a new tab) Plus plan From $300/month plus usage Checked Nov 8, 2026tidio.com(opens source in a new tab) 4 Best for: Developer teams that want to mix their own speech, LLM and voice providers in phone agents
Free plan + paid Web
Why switch from Voiceflow
Developer API for phone voice agents with your choice of speech and LLM providers, for teams whose Voiceflow work is mostly calls.
Pros Choose your own transcriber, model and voice providers Model costs passed through without markup Built-in call testing, simulation and monitoring Usage-only start with free credits and no minimum minutesCons Total per-minute cost depends on several providers and is hard to predict HIPAA support is a separate monthly add-on Low-tier plans include only a few concurrent callsHow this score is calculated Editorial fit ×0.3 38
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula
Verified facts 7 of 7 verified Free credits $5 to start Checked Nov 8, 2026vapi.ai(opens source in a new tab) Hosting fee $0.05 per minute, models passed through at cost Checked Nov 8, 2026vapi.ai(opens source in a new tab) Core package $29 per month Checked Nov 8, 2026vapi.ai(opens source in a new tab) Model pricing Passed through at cost Checked Nov 8, 2026vapi.ai(opens source in a new tab) Compliance SOC 2, HIPAA, PCI Checked Nov 8, 2026vapi.ai(opens source in a new tab) Starting price $29 per month (Core package) Checked Nov 8, 2026vapi.ai(opens source in a new tab) Pro plan $999 per month minimum Checked Nov 8, 2026vapi.ai(opens source in a new tab) 5 Best for: Businesses and agencies building AI receptionists, schedulers or outbound call campaigns
Free plan + paid Web
Why switch from Voiceflow
Builds AI phone agents with a visual flow editor and telephony included, a close fit if Voiceflow mainly handles inbound calls.
Pros No annual contract; pay only for minutes used 20 concurrent calls included on pay as you go Ready-made features for transfers, booking and IVR navigation Wide choice of LLMs and voice providersCons Per-minute cost adds up from several components SSO and role-based access only on the enterprise plan Cloud-only; no self-hosted optionHow this score is calculated Editorial fit ×0.3 34
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula
6 Best for: Developers and teams building LLM chatbots, agents and RAG apps they can self-host
Open source Self-hostable Web, Self-hosted
Why switch from Voiceflow
Open-source alternative you can self-host, with RAG and multi-step workflows.
Pros Visual workflow builder with agents, tools and logic Built-in knowledge base for answering from your own documents Self-hostable Community Edition via Docker Compose Works with many model providersCons Licence adds conditions beyond a standard open-source licence Steeper learning curve than simple no-code chatbot builders Cloud free tier has small message and app quotasHow this score is calculated Editorial fit ×0.3 12
Reviews ×0.3 63
Clicks (90 days) ×0.15 0
Freshness ×0.15 100
Votes ×0.1 50
0 counted reviews, 0 up and 0 down votes. Full formula