Botpress
Platform for building AI support agents, with a visual studio, a helpdesk and per-conversation pricing.
Updated · AppBreakup editorial · Web
Is Botpress free?
Free plan, plus paid plans
- Starting price:
- $150/month billed annually (Plus)
- Free plan:
- Yes, $0 with 100 conversations
Checked on Botpress's site Nov 8, 2026
Full Botpress pricing and plansSwitch from Botpress to
All 9- Verified facts
- 7 of 7
- Alternatives ranked
- 9
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About Botpress
Botpress is a platform for building AI agents that handle customer conversations. It started as an open-source chatbot framework and is now mainly a hosted service with several ways in: a natural-language builder, a visual studio for designing agent logic, an AI helpdesk called Botpress Desk, and a developer kit. Agents can use knowledge bases and tables, take actions such as refunds or account changes through integrations, and escalate to people with the conversation history attached. They deploy to web chat, WhatsApp, Slack and other channels, and connect to help desks like Zendesk, Intercom and HubSpot. Pricing counts conversations rather than seats: the free plan covers a small monthly volume, and paid plans add more conversations, unlimited agents, white-labelled chat and team features, with AI model usage included up to a limit. It suits support teams and agencies who want more control than a simple FAQ bot. The SDK and integrations are MIT-licensed on GitHub, while the studio itself runs in the cloud.
Best for: Support teams and agencies building AI agents that need custom logic and integrations.
Botpress pricing (checked Nov 8, 2026)
Each line is quoted from Botpress's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Free plan | Yes, $0 with 100 conversations | Nov 8, 2026 | botpress.com |
| Plus plan | $150/month billed annually | Nov 8, 2026 | botpress.com |
| Pricing basis | Per conversation, not per seat | Nov 8, 2026 | botpress.com |
| Starting price | $150/month billed annually (Plus) | Nov 8, 2026 | botpress.com |
| Team plan | $750/month billed annually | Nov 8, 2026 | botpress.com |
Pros and cons
What works
- Free plan for testing with real conversations
- No per-seat fees on the Team plan and above
- Visual studio plus a developer kit for custom logic
- Large community on Discord and an open-source SDK
Why people leave
- Paid plans start well above simple chat widgets
- Conversation packs are added automatically once the quota is reached
- Voice channel is only on the Enterprise plan
Botpress vs Chatbase, Haptik and Intercom
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | Botpress | Chatbase | Haptik | Intercom |
|---|---|---|---|---|
| Pricing | Free plan + paid | Paid | Paid | Paid |
| Verified price | $150/month billed annually (Plus) | $32/month billed yearly (Hobby), $40 monthly | — | $29 per seat/month ($19 for new customers), Essential |
| Free plan | Yes, $0 with 100 conversations | No | No | No |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | Web | Web | Web | Web, iOS, Android |
Top Botpress alternatives
See all 9- 1
Chatbase68.8Quicker to set up an agent from your own docs, with less configuration to learn.
- 2HaHaptik67.0
Managed enterprise option strong on WhatsApp and voice in many languages.
- 3
Intercom64.0All-in-one help desk with its own AI agent if you'd rather not run a separate bot platform.
- 4
Yellow.ai59.4Enterprise-focused, with voice and email agents and large integration catalogue.
- 5
Voiceflow54.5A visual agent builder with stronger team collaboration and voice support, popular with product and support teams.
Why people left Botpress
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
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Botpress: common questions
What is Botpress?
Botpress: Platform for building AI support agents, with a visual studio, a helpdesk and per-conversation pricing. Best for support teams and agencies building AI agents that need custom logic and integrations. Available for Web.
Is Botpress free?
Botpress has a free plan and paid plans. Free plan: Yes, $0 with 100 conversations (checked on Botpress's own site).
How much does Botpress cost?
Botpress is free with paid plans. Free plan: Yes, $0 with 100 conversations; Plus plan: $150/month billed annually; Pricing basis: Per conversation, not per seat; Starting price: $150/month billed annually (Plus). Checked on Botpress's own site, November 2026.
Is Botpress open source?
No, Botpress is not open source. Open-source alternatives include Dify and Langflow.
What platforms does Botpress run on?
Botpress is available for Web.
What are the best alternatives to Botpress?
The highest-ranked Botpress alternatives right now are Chatbase, Haptik and Intercom. See the full ranked list for pricing, platforms and verified facts.
Botpress vs Chatbase: what's the difference?
Botpress is free with paid plans; Chatbase is a paid product. Verified prices: Botpress $150/month billed annually (Plus), Chatbase $32/month billed yearly (Hobby), $40 monthly. Both run on Web.