Zalando
European online fashion store selling clothes, shoes, beauty and designer brands, with free returns.
Updated · AppBreakup editorial · Web, iOS, Android
Is Zalando free?
Yes, free to use
Switch from Zalando to
All 5
Marks & SpencerCompareFree
JD SportsFree
SHEINFree
- Verified facts
- 4 of 4
- Alternatives ranked
- 5
- Approved reviews
- 0
- Visits sent from here
- 0
About Zalando
Zalando is a Berlin-based online fashion retailer that started as a shoe shop in 2008 and now sells clothing, shoes, sportswear, accessories, beauty and designer labels across European markets. It stocks thousands of outside brands, from high-street names to premium labels, alongside its own private labels, and it is known for long return windows and free returns in most countries. Zalando Lounge is its members-only flash-sale outlet, and Zalando Plus is a paid membership with faster delivery in some markets. Shopping is free: you pay for what you buy, and delivery is free above a minimum order value that varies by country. It runs on the web and in iOS and Android apps. It suits shoppers in Europe who want a big department-store range online in one basket, rather than ordering from each brand's own site. Since buying ABOUT YOU, Zalando owns a second large fashion store as well.
Best for: Shoppers in Europe who want many fashion and shoe brands in one place with easy returns.
Pros and cons
What works
- Very wide range of brands across fashion, shoes, sport and beauty
- Free returns and a 30-day return window in the UK
- Zalando Lounge outlet for discounted older stock
Why people leave
- Only available in European countries
- Free delivery needs a minimum basket in some markets, such as £39 in the UK
- Prices on big brands are often no lower than the brands' own stores
Zalando vs Marks & Spencer, JD Sports and SHEIN
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | Zalando | Marks & Spencer | JD Sports | SHEIN |
|---|---|---|---|---|
| Pricing | Free | Free | Free | Free |
| Verified price | — | — | — | — |
| Free plan | Free app | Free app | Free app | Free app |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | Web, iOS, Android | Web, iOS, Android | Web, iOS, Android | Web, iOS, Android |
Top Zalando alternatives
See all 5- 1Marks & Spencer64.8
UK shoppers get reliable basics and free click and collect from a familiar high-street name.
- 2JD Sports61.8
Deeper range of trainers and sportswear from Nike, adidas and others, with stores to try sizes.
- 3SHEIN56.8
Far cheaper fast fashion with a huge, constantly changing range, if price matters more than brands.
- 4
Vinted51.2Buy the same brands second-hand for much less, and sell clothes you no longer wear.
- 5
Amazon50.0Sells clothes and shoes from big brands alongside everything else, often with fast Prime delivery.
Why people left Zalando
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
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Zalando: common questions
What is Zalando?
Zalando: European online fashion store selling clothes, shoes, beauty and designer brands, with free returns. Best for shoppers in Europe who want many fashion and shoe brands in one place with easy returns. Available for Web, iOS and Android.
Is Zalando free?
Yes, Zalando is free to use.
Is Zalando open source?
No, Zalando is not open source.
What platforms does Zalando run on?
Zalando is available for Web, iOS and Android.
What are the best alternatives to Zalando?
The highest-ranked Zalando alternatives right now are Marks & Spencer, JD Sports and SHEIN. See the full ranked list for pricing, platforms and verified facts.
Zalando vs Marks & Spencer: what's the difference?
Both Zalando and Marks & Spencer are free to use. Both run on Web, iOS and Android.