Amazon Connect pricing
Amazon Connect is a paid product. Voice price: $0.038 per minute plus telephony.
PaidPrices last checked Nov 8, 2026
Amazon Connect plans and prices
Every line links to the page it came from. Prices are what Amazon Connect publishes; taxes, currency and regional pricing can change what you pay.
Amazon Connect pricing facts
3 of 3 verified- Voice price
- $0.038 per minute plus telephony
- Checked Nov 8, 2026aws.amazon.com(opens source in a new tab)
- “Voice $0.038 per voice min (standard telephony rates apply)”
- Chat price
- $0.010 per message
- Checked Nov 8, 2026aws.amazon.com(opens source in a new tab)
- “Chat $0.010 per message sent or received”
- Email price
- $0.080 per email
- Checked Nov 8, 2026aws.amazon.com(opens source in a new tab)
- “Email $0.080 per email sent or received”
Amazon Connect price history
We've tracked Amazon Connect's prices since Nov 8, 2026 and re-check them against aws.amazon.com regularly. No price changes so far.
Amazon Connect alternatives by price
Starting prices from each app's own site, ranked by our alternatives score.
| App | Pricing | Price | Free plan |
|---|---|---|---|
 Zendesk | Paid | $19 per agent/month billed yearly ($25 monthly) | No |
 Talkdesk | Paid | $85 per user/month | No |
 Dialpad | Paid | $15 per user/month (Standard) | No |
| RiRingCentral RingEX | Paid | $20 per user/month billed annually ($30 monthly) | No |
 Five9 | Paid | — | No |
Amazon Connect pricing: common questions
Is Amazon Connect free?
No, Amazon Connect is a paid product.
How much does Amazon Connect cost?
Voice price: $0.038 per minute plus telephony, according to aws.amazon.com (checked Nov 8, 2026). Prices can vary by country and billing period.