AppBreakup

JivoChat alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave JivoChat: functional but dated interface, and AI features behind leading tools. We ranked 5 alternatives by how directly each one replaces JivoChat, then by reviews, real visits and how recently each app's facts were checked against its own website. LiveChat currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1LiveChat logoLiveChatPaidNoWeb, iOS, Android +23 of 366.5
2tawk.to logotawk.toFree plan + paidNoWeb, iOS, Android +24 of 462.6
3Trengo logoTrengoPaidNoWeb, iOS, Android3 of 359.6
4Crisp logoCrispFree plan + paidNoWeb, iOS, Android +34 of 457.2
5Zoho SalesIQ logoZoho SalesIQFree plan + paidNoWeb, iOS, Android3 of 355.3
  1. LiveChat logo

    1. LiveChatTop pick

    Best for: Sales and support teams where live website chat is the primary channel

    PaidWeb, iOS, Android, macOS, Windows

    66.5

    score / 100

    Why switch from JivoChat

    More polished live chat with deeper integrations.

    Pros

    • Fast, polished agent app built for chat
    • Strong ecommerce and sales integrations
    • Ticketing included for follow-ups

    Cons

    • No free plan, only a trial
    • Per-seat pricing adds up for large teams
    • Less suited to email-heavy support
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is LiveChat a good JivoChat alternative?

    Verified facts

    3 of 3 verified
    Starting price
    $19 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Growth plan
    $79 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Customers
    30,000+ companies
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
  2. tawk.to logo

    2. tawk.to

    Best for: Small businesses and non-profits that need full live chat at no cost

    Free plan + paidWeb, iOS, Android, macOS, Windows

    62.6

    score / 100

    Why switch from JivoChat

    Free live chat with unlimited agents and paid add-ons.

    Pros

    • Free with unlimited agents and chats
    • Ticketing, knowledge base and CRM included
    • Optional hired agents to cover chats

    Cons

    • Branding on the widget unless you pay to remove it
    • Dated interface
    • Limited reporting and integrations
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is tawk.to a good JivoChat alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free for life
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Branding removal
    $29/month
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Hired chat agents
    $1/hour
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
    Platforms
    iOS, Android, macOS and Windows apps
    Checked Oct 25, 2026tawk.to(opens source in a new tab)
  3. Trengo logo

    3. Trengo

    Best for: European SMBs handling lots of customer contact through WhatsApp and social messaging

    PaidWeb, iOS, Android

    59.6

    score / 100

    Why switch from JivoChat

    European omnichannel inbox with strong WhatsApp tooling.

    Pros

    • Strong WhatsApp Business support
    • Many channels in one shared inbox
    • Team-based pricing instead of per-agent fees

    Cons

    • High entry price for very small teams
    • Conversation caps on each plan
    • Lighter reporting than larger help desks
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Trengo a good JivoChat alternative?

    Verified facts

    3 of 3 verified
    Starting price
    €299/month (Boost, billed annually)
    Checked Oct 25, 2026trengo.com(opens source in a new tab)
    Founded
    2017, Utrecht
    Checked Oct 25, 2026trengo.com(opens source in a new tab)
    Customers
    1,500+
    Checked Oct 25, 2026trengo.com(opens source in a new tab)
  4. Crisp logo

    4. Crisp

    Best for: Startups and small teams that want Intercom-style chat support at a lower cost

    Free plan + paidWeb, iOS, Android, macOS, Windows, Linux

    57.2

    score / 100

    Why switch from JivoChat

    Modern chat inbox with apps on every platform.

    Pros

    • Per-workspace pricing with seats included
    • Free plan for basic website chat
    • Native apps on every major platform

    Cons

    • Lighter ticketing and reporting than full help desks
    • AI usage is limited by included credits
    • Advanced features need the higher plans
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Crisp a good JivoChat alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free forever
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Starting paid price
    $45/month per workspace
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Customers
    10,000 companies
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
  5. Zoho SalesIQ logo

    5. Zoho SalesIQ

    Best for: Zoho users and cost-conscious teams wanting live chat with visitor tracking

    Free plan + paidWeb, iOS, Android

    55.3

    score / 100

    Why switch from JivoChat

    Live chat with visitor tracking and a free plan.

    Pros

    • Free plan with three operators
    • Visitor tracking and lead scoring
    • Feeds directly into Zoho CRM and Zoho Desk

    Cons

    • Busy interface
    • Best value only inside the Zoho ecosystem
    • Free plan features are basic
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoho SalesIQ a good JivoChat alternative?

    Verified facts

    3 of 3 verified
    Free plan
    3 operators
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free plan visitor tracking
    10K visitors/month
    Checked Oct 25, 2026zoho.com(opens source in a new tab)
    Free trial
    15 days, no card required
    Checked Oct 25, 2026zoho.com(opens source in a new tab)

The best JivoChat alternative for…

The highest-ranked app in this list for each need.

LiveChat logo

Best JivoChat alternative for most people

LiveChat

More polished live chat with deeper integrations.

tawk.to logo

Best JivoChat alternative for a free plan you can upgrade

tawk.to

Free live chat with unlimited agents and paid add-ons.

Crisp logo

Best JivoChat alternative for Mac

Crisp

Modern chat inbox with apps on every platform.

LiveChat logo

Best JivoChat alternative for Windows

LiveChat

More polished live chat with deeper integrations.

Crisp logo

Best JivoChat alternative for Linux

Crisp

Modern chat inbox with apps on every platform.

Trengo logo

Best JivoChat alternative for iPhone and Android

Trengo

European omnichannel inbox with strong WhatsApp tooling.

Zoho SalesIQ logo

Best JivoChat alternative for working in the browser

Zoho SalesIQ

Live chat with visitor tracking and a free plan.

JivoChat alternatives: common questions

What is the best alternative to JivoChat?

LiveChat ranks first right now. More polished live chat with deeper integrations. tawk.to and Trengo follow it in our ranking.

Is there a free alternative to JivoChat?

Yes. tawk.to (free plan + paid), Crisp (free plan + paid) and Zoho SalesIQ (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to JivoChat?

None of the 5 alternatives in this list is open source.

Which JivoChat alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from JivoChat?

The complaints we hear most: functional but dated interface; AI features behind leading tools; fewer integrations than larger suites.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces JivoChat, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.