JivoChat

About JivoChat

JivoChat, also known as Jivo, combines website live chat with messaging apps such as WhatsApp, Telegram, Instagram and Facebook Messenger, email and telephony in a single agent app. Visitors can be greeted proactively, chats routed between agents, and calls handled through built-in telephony or callback widgets, with a simple CRM, chatbots and reporting on paid tiers. The interface is offered in several languages, including Spanish, Portuguese and Turkish. There is a free version for small teams with core chat features, and paid Basic, Professional and Enterprise plans are priced per agent per month with discounts for annual billing and a trial. The interface is functional rather than elegant, AI features are less developed than at Intercom or Tidio, and integrations are fewer than at larger suites. It runs in the browser with desktop apps for Windows, Mac and Linux and mobile apps. It suits small sales and support teams that want chat, messengers and calls in one app.

Best for: Small sales and support teams that want chat, messengers and calls in one app.

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