
1. Customer.ioTop pick
Best for: SaaS and app companies that trigger messages from product events
66.5
score / 100
Why switch from Loops
More channels and deeper event-based journeys for larger product teams.
Pros
- Event-driven journeys across email, push, SMS and in-app
- Flexible data model with real-time segments
- Handles marketing and transactional messages
Cons
- Needs developer work to send events
- Expensive step up to Premium
- Overkill for simple newsletters
How this score is calculated
0 counted reviews, 0 up and 0 down votes. Full formula
Verified facts
3 of 3 verified- Premium price
- From $1,000/month billed yearly
- Checked Oct 25, 2026customer.io(opens source in a new tab)
- Startup program
- 12 months free for early-stage companies
- Checked Oct 25, 2026customer.io(opens source in a new tab)


