AppBreakup
Submit an app

tawk.to alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave tawk.to: branding on the widget unless you pay to remove it, and dated interface. We ranked 5 alternatives by how directly each one replaces tawk.to, then by reviews, real visits and how recently each app's facts were checked against its own website. Crisp currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1Crisp logoCrispFree plan + paidNoWeb, iOS, Android +34 of 466.5
2Tidio logoTidioFree plan + paidNoWeb, iOS, Android +24 of 462.6
3Chatwoot logoChatwootOpen sourceYesWeb, iOS, Android +14 of 459.6
4Smartsupp logoSmartsuppFree plan + paidNoWeb, iOS, Android4 of 457.2
5LiveChat logoLiveChatPaidNoWeb, iOS, Android +23 of 355.3
  1. Crisp logo

    1. CrispTop pick

    Best for: Startups and small teams that want Intercom-style chat support at a lower cost

    Free plan + paidWeb, iOS, Android, macOS, Windows, Linux

    66.5

    score / 100

    Why switch from tawk.to

    More modern interface and AI agent, with a free plan to start.

    Pros

    • Per-workspace pricing with seats included
    • Free plan for basic website chat
    • Native apps on every major platform

    Cons

    • Lighter ticketing and reporting than full help desks
    • AI usage is limited by included credits
    • Advanced features need the higher plans
    Visit Crisp Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Crisp a good tawk.to alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, free forever
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Starting paid price
    $45/month per workspace
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Free trial
    14 days, no card required
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
    Customers
    10,000 companies
    Checked Oct 25, 2026crisp.chat(opens source in a new tab)
  2. Tidio logo

    2. Tidio

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    62.6

    score / 100

    Why switch from tawk.to

    Small-business chat with a strong AI bot and Shopify focus.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good tawk.to alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $24.17/month for 100 conversations
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, after the trial
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Oct 25, 2026tidio.com(opens source in a new tab)
  3. Chatwoot logo

    3. Chatwoot

    Best for: Teams that want an Intercom-style inbox they can self-host and control

    Open sourceSelf-hostableWeb, iOS, Android, Self-hosted

    59.6

    score / 100

    Why switch from tawk.to

    Open-source chat and inbox you can self-host without branding.

    Pros

    • Open source and self-hostable
    • Many channels, including WhatsApp and Telegram
    • Free cloud tier for very small teams

    Cons

    • Thinner reporting and integrations than big suites
    • Self-hosting means managing upgrades yourself
    • Some advanced features are paid enterprise extras
    Visit Chatwoot Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Chatwoot a good tawk.to alternative?

    Verified facts

    4 of 4 verified
    Open source
    Yes
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Free cloud plan
    Up to 2 agents
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Paid cloud plan
    From $19 per agent/month
    Checked Oct 25, 2026chatwoot.com(opens source in a new tab)
    Self-hosting
    Linux VM, Docker or Kubernetes
    Checked Oct 25, 2026developers.chatwoot.com(opens source in a new tab)
  4. Smartsupp logo

    4. Smartsupp

    Best for: Small European online shops that want chat and an AI assistant on a budget

    Free plan + paidWeb, iOS, Android

    57.2

    score / 100

    Why switch from tawk.to

    Free tier plus ecommerce-friendly chat, popular in Europe.

    Pros

    • Free plan to start
    • AI assistant aimed at shopping questions
    • Chat plus WhatsApp, Messenger and Instagram

    Cons

    • Free plan has tight conversation and history limits
    • Light help desk and ticketing features
    • Built mainly for ecommerce
    Visit Smartsupp Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Smartsupp a good tawk.to alternative?

    Verified facts

    4 of 4 verified
    Free plan
    Yes, 25 conversations/month
    Checked Oct 25, 2026smartsupp.com(opens source in a new tab)
    Solo plan
    $17/month
    Checked Oct 25, 2026smartsupp.com(opens source in a new tab)
    Free trial
    14 days, no card needed
    Checked Oct 25, 2026smartsupp.com(opens source in a new tab)
    Customers
    100,000+
    Checked Oct 25, 2026smartsupp.com(opens source in a new tab)
  5. LiveChat logo

    5. LiveChat

    Best for: Sales and support teams where live website chat is the primary channel

    PaidWeb, iOS, Android, macOS, Windows

    55.3

    score / 100

    Why switch from tawk.to

    Paid, polished live chat for teams that rely on chat for sales.

    Pros

    • Fast, polished agent app built for chat
    • Strong ecommerce and sales integrations
    • Ticketing included for follow-ups

    Cons

    • No free plan, only a trial
    • Per-seat pricing adds up for large teams
    • Less suited to email-heavy support
    Visit LiveChat Details and reviews
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is LiveChat a good tawk.to alternative?

    Verified facts

    3 of 3 verified
    Starting price
    $19 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Growth plan
    $79 per user/month, billed annually
    Checked Oct 25, 2026livechat.com(opens source in a new tab)
    Customers
    30,000+ companies
    Checked Oct 25, 2026livechat.com(opens source in a new tab)

The best tawk.to alternative for…

The highest-ranked app in this list for each need.

Crisp logo

Best tawk.to alternative for most people

Crisp

More modern interface and AI agent, with a free plan to start.

Chatwoot logo

Best tawk.to alternative for a free option

Chatwoot

Open-source chat and inbox you can self-host without branding.

Tidio logo

Best tawk.to alternative for a free plan you can upgrade

Tidio

Small-business chat with a strong AI bot and Shopify focus.

Chatwoot logo

Best tawk.to alternative for open source

Chatwoot

Open-source chat and inbox you can self-host without branding.

Chatwoot logo

Best tawk.to alternative for self-hosting

Chatwoot

Open-source chat and inbox you can self-host without branding.

LiveChat logo

Best tawk.to alternative for Mac

LiveChat

Paid, polished live chat for teams that rely on chat for sales.

Crisp logo

Best tawk.to alternative for Windows

Crisp

More modern interface and AI agent, with a free plan to start.

Crisp logo

Best tawk.to alternative for Linux

Crisp

More modern interface and AI agent, with a free plan to start.

Smartsupp logo

Best tawk.to alternative for iPhone and Android

Smartsupp

Free tier plus ecommerce-friendly chat, popular in Europe.

Crisp logo

Best tawk.to alternative for working in the browser

Crisp

More modern interface and AI agent, with a free plan to start.

tawk.to alternatives: common questions

What is the best alternative to tawk.to?

Crisp ranks first right now. More modern interface and AI agent, with a free plan to start. Tidio and Chatwoot follow it in our ranking.

Is there a free alternative to tawk.to?

Yes. Crisp (free plan + paid), Tidio (free plan + paid), Chatwoot (open source) and Smartsupp (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to tawk.to?

Yes: Chatwoot. Chatwoot can also be self-hosted.

Which tawk.to alternatives work on Linux?

Crisp runs on Linux.

Why do people switch from tawk.to?

The complaints we hear most: branding on the widget unless you pay to remove it; dated interface; limited reporting and integrations.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces tawk.to, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.