Birdeye
Reputation and customer experience platform for multi-location businesses, with AI agents for reviews.
Updated · AppBreakup editorial · Web, iOS, Android
Is Birdeye free?
No, it's a paid product
1 alternative with a free optionSwitch from Birdeye to
All 4
PodiumPaid
YotpoFree plan + paid
BrightLocalStarting price: $41 a month (Track, 1 location), or $31/mo billed annually
- Verified facts
- 4 of 4
- Alternatives ranked
- 4
- Approved reviews
- 0
- Visits sent from here
- 0
About Birdeye
Birdeye is a reputation management platform for businesses with physical locations, such as dental groups, clinics, car dealers, property managers and franchises. It gathers ratings from Google, Facebook and other review sites into one place, sends review requests by text and email, and uses AI to draft or post on-brand replies, either automatically or after approval. Around that core it has grown into a wider suite: business listings management, social media posting across locations, AI search visibility tracking, webchat, messaging, appointments, surveys and ticketing, now packaged as AI 'coworkers' for marketing, operations and customer experience. A reputation score and competitor benchmarks show how each location compares. It suits companies managing many locations from head office. Pricing is not published; quotes depend on the number of locations and products chosen, and plans are sold through sales calls. It runs on the web with mobile apps for managing reviews and messages on the go.
Best for: Multi-location businesses managing reviews, listings and messaging across many sites.
Birdeye pricing (checked Nov 8, 2026)
Each line is quoted from Birdeye's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Pricing basis | Per location, by quote | Nov 8, 2026 | birdeye.com |
Pros and cons
What works
- Reviews from many sites managed in one inbox
- AI replies that can post automatically or wait for approval
- Listings, social and messaging in the same platform
- Location-by-location reporting and competitor benchmarks
Why people leave
- No published prices; quotes only
- Broad suite can be more than a single-location business needs
- Not built for ecommerce product reviews
Birdeye vs Podium, Yotpo and BrightLocal
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | Birdeye | Podium | Yotpo | BrightLocal |
|---|---|---|---|---|
| Pricing | Paid | Paid | Free plan + paid | Paid |
| Verified price | — | — | — | $41 a month (Track, 1 location), or $31/mo billed annually |
| Free plan | No | No | Yes | No |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | Web, iOS, Android | Web, iOS, Android | Web | Web |
Top Birdeye alternatives
See all 4- 1Podium68.8
Similar local-business focus built around texting, reviews and payments.
- 2Yotpo59.4
Better if your reviews are for products sold online rather than physical locations.
- 3BrightLocal54.4
Local SEO platform with review monitoring and request campaigns, usually cheaper for small agencies.
- 4
Yext40.9Stronger on listings distribution across 200+ publishers, with reviews as an add-on module.
Why people left Birdeye
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from Birdeye, review the app you switched to and tell us why.
Reviews
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Birdeye: common questions
What is Birdeye?
Birdeye: Reputation and customer experience platform for multi-location businesses, with AI agents for reviews. Best for multi-location businesses managing reviews, listings and messaging across many sites. Available for Web, iOS and Android.
Is Birdeye free?
No, Birdeye is a paid product.
How much does Birdeye cost?
Birdeye is a paid product. Pricing basis: Per location, by quote. Checked on Birdeye's own site, November 2026.
Is Birdeye open source?
No, Birdeye is not open source.
What platforms does Birdeye run on?
Birdeye is available for Web, iOS and Android.
What are the best alternatives to Birdeye?
The highest-ranked Birdeye alternatives right now are Podium, Yotpo and BrightLocal. See the full ranked list for pricing, platforms and verified facts.
Birdeye vs Podium: what's the difference?
Both Birdeye and Podium are paid products. Both run on Web, iOS and Android.