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JumpCloud

Cloud directory that combines SSO, MFA and device management for small and mid-sized IT teams.

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About JumpCloud

JumpCloud is an open directory platform meant to replace or extend Active Directory for companies with mixed Mac, Windows and Linux devices. It manages users and groups in the cloud and lets them sign in to SaaS apps with SSO, to devices with the same credentials, and to Wi-Fi, VPNs and LDAP-based systems through its cloud RADIUS and LDAP services. Device management covers policies, patching and mobile device management, and add-ons include a password manager, remote assist and SaaS management. Pricing is per user per month, either as packages like SSO or device management or a full platform bundle, with a 30-day trial. It suits small and mid-sized IT teams that want one console for identity and devices rather than separate Okta and MDM products. Large enterprises with heavy Microsoft investment may get more from Entra ID, and some advanced identity features are less deep than dedicated IAM vendors.

Best for: Small and mid-sized IT teams managing identities and mixed devices from one console.

Pros and cons

What works

  • Identity and device management in one product
  • Cloud LDAP and RADIUS for Wi-Fi, VPN and legacy systems
  • Works across Mac, Windows and Linux

Why people leave

  • Costs add up when combining several packages
  • SSO features less deep than dedicated IAM vendors
  • Admin console can be slow with large fleets

Top JumpCloud alternatives

See all 4
  1. 1Okta Workforce Identity logo
    Okta Workforce Identity

    Deeper SSO and lifecycle automation for companies that already have separate device management.

    66.5
  2. 2Microsoft Entra ID logo
    Microsoft Entra ID

    Usually cheaper for Microsoft 365 shops, paired with Intune for devices.

    62.6
  3. 3authentik logo
    authentik

    Free self-hosted SSO with LDAP and RADIUS for budget-conscious teams.

    59.6
  4. 4Kanidm logo
    Kanidm

    Open-source identity with Linux login, SSH keys and RADIUS for self-hosters.

    57.2

Why people left JumpCloud

In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.

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JumpCloud: common questions

Is JumpCloud free?

No, JumpCloud is a paid product.

Is JumpCloud open source?

No, JumpCloud is not open source. Open-source alternatives include authentik and Kanidm.

What platforms does JumpCloud run on?

JumpCloud is available for Web, Windows, macOS, Linux, iOS and Android.

What are the best alternatives to JumpCloud?

The highest-ranked JumpCloud alternatives right now are Okta Workforce Identity, Microsoft Entra ID and authentik. See the full ranked list for pricing, platforms and verified facts.

See all 4 JumpCloud alternatives