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ChatBot alternatives: 6 apps ranked by verified data

Facts checked Nov 8, 2026AppBreakup editorialHow we rankAll AI chatbot and AI agent builders

Top picks

  • Intercom logo

    Best overall

    Intercom

    Starting price: $29 per seat/month ($19 for new customers), Essential

  • Botpress logo

    Best free option

    Botpress

    Starting price: $150/month billed annually (Plus)

Common reasons people leave ChatBot: entry plan includes only 10 AI resolutions a month, and per-user pricing gets expensive as the team grows. We ranked 6 alternatives by how directly each one replaces ChatBot, then by reviews, real visits and how recently each app's facts were checked against its own website. Intercom currently ranks first.

Quick comparison

#AppPricingVerified priceOpen sourcePlatformsVerified factsScore
1Intercom logoIntercomPaid$29 per seat/month ($19 for new customers), EssentialNoWeb, iOS, Android6 of 665.0
2Chatbase logoChatbasePaid$32/month billed yearly (Hobby), $40 monthlyNoWeb8 of 864.8
3Botpress logoBotpressFree plan + paid$150/month billed annually (Plus)NoWeb7 of 761.8
4Voiceflow logoVoiceflowPaid—NoWeb4 of 459.4
5Tidio logoTidioFree plan + paid$24.17/month for 100 conversations (Starter)NoWeb, iOS, Android +26 of 656.8
6LiveChat logoLiveChatPaid$19 per user/month billed annually ($25 monthly), EssentialNoWeb, iOS, Android +23 of 349.0
  1. Intercom logo

    1. IntercomTop pick

    Best for: SaaS and app businesses that want AI-first, chat-led support

    PaidWeb, iOS, Android

    65.0

    score / 100

    Why switch from ChatBot

    Larger help desk with a stronger AI agent, for teams outgrowing a small-business tool.

    Pros

    • Fin AI agent resolves many questions without a human
    • Polished Messenger for websites and mobile apps
    • Help desk, help centre and outbound messages in one place

    Cons

    • Seat fees plus per-resolution AI charges are hard to forecast
    • Expensive for small teams once add-ons stack up
    • Less suited to email-heavy, traditional ticket queues
    Visit Intercom Details and reviews
    How this score is calculated
    Editorial fit ×0.338
    Reviews ×0.363
    Clicks (90 days) ×0.15100
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Intercom a good ChatBot alternative?

    Verified facts

    6 of 6 verified
    Starting price
    $29 per seat/month ($19 for new customers), Essential
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    AI agent pricing
    $0.99 per Fin outcome
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Free trial
    14 days, no credit card required
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Fin on other help desks
    Works with Zendesk, Salesforce, HubSpot and more
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Advanced plan
    $85 per seat/month
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Expert plan
    $132 per seat/month
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
  2. Chatbase logo

    2. Chatbase

    Best for: Small and mid-sized teams wanting a no-code AI support agent trained on their own content

    PaidWeb

    64.8

    score / 100

    Why switch from ChatBot

    Simpler: train a GPT-style bot on your docs and embed it, priced by message credits.

    Pros

    • Fast setup: point it at docs or a website and get a working agent
    • Deploys to web chat, email, WhatsApp, Messenger, Slack and voice
    • Choice of models from OpenAI, Anthropic, Google and others
    • Built-in helpdesk inbox for human handoff

    Cons

    • No lasting free plan, only a short trial
    • Credit-based pricing can be hard to predict at higher volumes
    • Helpdesk integrations and API access need the Basic plan or higher
    Visit Chatbase Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Chatbase a good ChatBot alternative?

    Verified facts

    8 of 8 verified
    Starting price
    $32/month billed yearly (Hobby), $40 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Hobby message credits
    700 per month
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Channels
    Chat, WhatsApp, email, Slack and more
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Security
    SOC 2 Type II
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Training on customer data
    No
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Basic plan
    $120/month billed yearly, $150 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Business plan
    $400/month billed yearly, $500 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Free trial
    7 days
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
  3. Botpress logo

    3. Botpress

    Best for: Support teams and agencies building AI agents that need custom logic and integrations

    Free plan + paidWeb

    61.8

    score / 100

    Why switch from ChatBot

    More flexible bot builder with a free tier and developer-friendly code hooks.

    Pros

    • Free plan for testing with real conversations
    • No per-seat fees on the Team plan and above
    • Visual studio plus a developer kit for custom logic
    • Large community on Discord and an open-source SDK

    Cons

    • Paid plans start well above simple chat widgets
    • Conversation packs are added automatically once the quota is reached
    • Voice channel is only on the Enterprise plan
    Visit Botpress Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Botpress a good ChatBot alternative?

    Verified facts

    7 of 7 verified
    Free plan
    Yes, $0 with 100 conversations
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Plus plan
    $150/month billed annually
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Pricing basis
    Per conversation, not per seat
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Security
    SOC 2, GDPR compliant
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    GitHub repo licence
    MIT
    Checked Nov 2, 2026github.com(opens source in a new tab)
    Starting price
    $150/month billed annually (Plus)
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Team plan
    $750/month billed annually
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
  4. Voiceflow logo

    4. Voiceflow

    Best for: CX and product teams or agencies building production AI support agents for chat and phone

    PaidWeb

    59.4

    score / 100

    Why switch from ChatBot

    Visual agent designer for teams that want finer control over conversation flows.

    Pros

    • Combines LLM playbooks with deterministic workflows in one builder
    • Deploys to web chat, WhatsApp, SMS and voice
    • Choice of model provider or bring your own model
    • Built-in conversation testing and staging environments

    Cons

    • No free plan for ongoing use, only a trial
    • Business pricing isn't published and requires talking to sales
    • More setup than simple 'train on your docs' chatbot tools
    Visit Voiceflow Details and reviews
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Voiceflow a good ChatBot alternative?

    Verified facts

    4 of 4 verified
    Free trial
    Yes, no card needed
    Checked Nov 8, 2026voiceflow.com(opens source in a new tab)
    Billing
    Usage-based
    Checked Nov 2, 2026voiceflow.com(opens source in a new tab)
    Model choice
    Major LLM providers or your own model
    Checked Nov 8, 2026voiceflow.com(opens source in a new tab)
    Channels
    Web, app, WhatsApp, SMS, voice
    Checked Nov 2, 2026voiceflow.com(opens source in a new tab)
  5. Tidio logo

    5. Tidio

    Best for: Small online stores that want chat, chatbots and an AI agent in one tool

    Free plan + paidWeb, iOS, Android, macOS, Windows

    56.8

    score / 100

    Why switch from ChatBot

    Similar AI bot plus live chat bundle for small shops, with a free plan to start.

    Pros

    • Lyro AI agent and no-code chatbots built in
    • Strong Shopify and WordPress integrations
    • Free plan after the trial

    Cons

    • Conversation-based pricing gets confusing
    • AI and Flows usage priced separately
    • Lighter ticketing and reporting than full help desks
    Visit Tidio Details and reviews
    How this score is calculated
    Editorial fit ×0.360
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Tidio a good ChatBot alternative?

    Verified facts

    6 of 6 verified
    Starting price
    $24.17/month for 100 conversations (Starter)
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
    Free trial
    7 days
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
    Free plan
    Yes, $0/month
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
    Platforms
    Browser, Android, iOS, Windows, Mac
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
    Growth plan
    From $49.17/month for 250 conversations
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
    Plus plan
    From $300/month plus usage
    Checked Nov 8, 2026tidio.com(opens source in a new tab)
  6. LiveChat logo

    6. LiveChat

    Best for: Sales and support teams where live website chat is the primary channel

    PaidWeb, iOS, Android, macOS, Windows

    49.0

    score / 100

    Why switch from ChatBot

    Sister product from the same company if you mainly need human live chat.

    Pros

    • Fast, polished agent app built for chat
    • Strong ecommerce and sales integrations
    • Ticketing included for follow-ups

    Cons

    • No free plan, only a trial
    • Per-seat pricing adds up for large teams
    • Less suited to email-heavy support
    Visit LiveChat Details and reviews
    How this score is calculated
    Editorial fit ×0.334
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is LiveChat a good ChatBot alternative?

    Verified facts

    3 of 3 verified
    Starting price
    $19 per user/month billed annually ($25 monthly), Essential
    Checked Nov 8, 2026livechat.com(opens source in a new tab)
    Growth plan
    $79 per user/month billed annually ($99 monthly)
    Checked Nov 8, 2026livechat.com(opens source in a new tab)
    Customers
    30,000+ companies
    Checked Nov 8, 2026livechat.com(opens source in a new tab)

The best ChatBot alternative for…

The highest-ranked app in this list for each need.

Intercom logo

Best ChatBot alternative for most people

Intercom

Larger help desk with a stronger AI agent, for teams outgrowing a small-business tool.

Botpress logo

Best ChatBot alternative for a free plan you can upgrade

Botpress

More flexible bot builder with a free tier and developer-friendly code hooks.

Tidio logo

Best ChatBot alternative for Mac

Tidio

Similar AI bot plus live chat bundle for small shops, with a free plan to start.

LiveChat logo

Best ChatBot alternative for Windows

LiveChat

Sister product from the same company if you mainly need human live chat.

Intercom logo

Best ChatBot alternative for iPhone and Android

Intercom

Larger help desk with a stronger AI agent, for teams outgrowing a small-business tool.

Chatbase logo

Best ChatBot alternative for working in the browser

Chatbase

Simpler: train a GPT-style bot on your docs and embed it, priced by message credits.

ChatBot alternatives: common questions

What is the best alternative to ChatBot?

Intercom ranks first right now. Larger help desk with a stronger AI agent, for teams outgrowing a small-business tool. Chatbase and Botpress follow it in our ranking.

ChatBot vs Intercom: what's the difference?

Both ChatBot and Intercom are paid products. Verified prices: ChatBot $19 per user/month, billed yearly, Intercom $29 per seat/month ($19 for new customers), Essential. Only Intercom runs on iOS and Android.

Is ChatBot free?

ChatBot is a paid product. Starting price: $19 per user/month, billed yearly; Free trial: 14 days. Checked on ChatBot's own site, November 2026.

How much do ChatBot alternatives cost?

Verified prices for the top-ranked ChatBot alternatives: Intercom, $29 per seat/month ($19 for new customers), Essential; Chatbase, $32/month billed yearly (Hobby), $40 monthly; Botpress, $150/month billed annually (Plus); Tidio, $24.17/month for 100 conversations (Starter); LiveChat, $19 per user/month billed annually ($25 monthly), Essential. Each price was checked on the app's own site; see each card below for the date and source.

Is there a free alternative to ChatBot?

Yes. Botpress (free plan + paid) and Tidio (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to ChatBot?

None of the 6 alternatives in this list is open source.

Why do people switch from ChatBot?

The complaints we hear most: entry plan includes only 10 AI resolutions a month; per-user pricing gets expensive as the team grows; no free plan beyond the 14-day trial.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces ChatBot, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.