ChatBot
AI chatbot and live chat tool for websites, from the makers of LiveChat (now Text).
Updated · AppBreakup editorial · Web
Is ChatBot free?
No, it's a paid product
- Starting price:
- $19 per user/month, billed yearly
- Free trial:
- 14 days
Checked on ChatBot's site Nov 8, 2026
2 alternatives with a free option Full ChatBot pricing and plansSwitch from ChatBot to
All 6- Verified facts
- 5 of 5
- Alternatives ranked
- 6
- Approved reviews
- 0
- Visits sent from here
- 0
About ChatBot
ChatBot (chatbot.com) is a hosted AI chatbot builder for websites and messaging channels, made by the company behind LiveChat, which now brands its suite as Text. You train an AI agent on help articles, URLs, internal documents and PDFs, set its tone, and let it answer customers, with a human able to take over the chat. Plans also bundle live chat, a shared inbox, ticketing, workflows and reply suggestions for human agents, so it works as a small help desk as well as a bot. It replies in 48 languages and connects to Facebook Messenger, WhatsApp, Shopify, WordPress, Slack and other tools. Pricing is per user per month with a cap on AI resolutions in each plan, plus paid packs for extra resolutions; there is a 14-day free trial but no free plan. It suits small and mid-sized online businesses that want a support bot without hiring developers.
Best for: Small and mid-sized online shops that want an AI support bot plus live chat without coding..
ChatBot pricing (checked Nov 8, 2026)
Each line is quoted from ChatBot's own site, with the page it came from.
| Plan or term | What it says | Checked | Source |
|---|---|---|---|
| Starting price | $19 per user/month, billed yearly | Nov 8, 2026 | chatbot.com |
| Free trial | 14 days | Nov 8, 2026 | chatbot.com |
Pros and cons
What works
- Bundles AI agent, live chat, shared inbox and ticketing in one plan
- Trains on help articles, URLs, documents and PDFs
- Replies in 48 languages with human takeover
Why people leave
- Entry plan includes only 10 AI resolutions a month
- Per-user pricing gets expensive as the team grows
- No free plan beyond the 14-day trial
ChatBot vs Intercom, Chatbase and Botpress
From each app's listing and the prices verified on its own site. A dash means we haven't verified it yet.
| Attribute | ChatBot | Intercom | Chatbase | Botpress |
|---|---|---|---|---|
| Pricing | Paid | Paid | Paid | Free plan + paid |
| Verified price | $19 per user/month, billed yearly | $29 per seat/month ($19 for new customers), Essential | $32/month billed yearly (Hobby), $40 monthly | $150/month billed annually (Plus) |
| Free plan | No | No | No | Yes, $0 with 100 conversations |
| Open source | No | No | No | No |
| Self-hostable | No | No | No | No |
| Platforms | Web | Web, iOS, Android | Web | Web |
Top ChatBot alternatives
See all 6- 1
Intercom65.0Larger help desk with a stronger AI agent, for teams outgrowing a small-business tool.
- 2
Chatbase64.8Simpler: train a GPT-style bot on your docs and embed it, priced by message credits.
- 3
Botpress61.8More flexible bot builder with a free tier and developer-friendly code hooks.
- 4
Voiceflow59.4Visual agent designer for teams that want finer control over conversation flows.
- 5
Tidio56.8Similar AI bot plus live chat bundle for small shops, with a free plan to start.
Why people left ChatBot
In reviewers' own words, from reviews of the apps they moved to. These are their opinions, not ours.
No switching stories yet. If you moved away from ChatBot, review the app you switched to and tell us why.
Reviews
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Write a review of ChatBot
ChatBot: common questions
What is ChatBot?
ChatBot: AI chatbot and live chat tool for websites, from the makers of LiveChat (now Text). Best for small and mid-sized online shops that want an AI support bot plus live chat without coding. Available for Web.
Is ChatBot free?
No, ChatBot is a paid product. Starting price: $19 per user/month, billed yearly (checked on ChatBot's own site).
How much does ChatBot cost?
ChatBot is a paid product. Starting price: $19 per user/month, billed yearly; Free trial: 14 days. Checked on ChatBot's own site, November 2026.
Does ChatBot have a free trial or refund?
Free trial: 14 days. Source: ChatBot's own site.
Is ChatBot open source?
No, ChatBot is not open source.
What platforms does ChatBot run on?
ChatBot is available for Web.
What are the best alternatives to ChatBot?
The highest-ranked ChatBot alternatives right now are Intercom, Chatbase and Botpress. See the full ranked list for pricing, platforms and verified facts.
ChatBot vs Intercom: what's the difference?
Both ChatBot and Intercom are paid products. Verified prices: ChatBot $19 per user/month, billed yearly, Intercom $29 per seat/month ($19 for new customers), Essential. Only Intercom runs on iOS and Android.