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Dialpad alternatives: 8 apps ranked by verified data

Facts checked Nov 8, 2026AppBreakup editorialHow we rankAll business phone systems and PBX software

Top picks

Common reasons people leave Dialpad: CRM integrations start on the Pro tier, not the cheapest plan, and contact center plans are much pricier than the phone plans. We ranked 8 alternatives by how directly each one replaces Dialpad, then by reviews, real visits and how recently each app's facts were checked against its own website. RingCentral RingEX currently ranks first.

Quick comparison

#AppPricingVerified priceOpen sourcePlatformsVerified factsScore
1RiRingCentral RingEXPaid$20 per user/month billed annually ($30 monthly)NoWeb, Windows, macOS +26 of 664.8
2Microsoft Teams logoMicrosoft TeamsFree plan + paid—NoWeb, Windows, macOS +20 of 351.3
3Zoom Workplace logoZoom WorkplaceFree plan + paid$14.16 per user/month billed annually (Pro)NoWeb, macOS, Windows +36 of 651.2
4Talkdesk logoTalkdeskPaid$85 per user/monthNoWeb4 of 450.0
5Google Voice logoGoogle VoiceFree plan + paid$10 per user/month (Starter)NoWeb, iOS, Android7 of 742.3
6Quo logoQuoPaid$15 per user/month, billed annuallyNoWeb, iOS, Android +24 of 442.3
7CloudTalk logoCloudTalkPaid€25 per user/month (annual)NoWeb, Windows, macOS +25 of 542.3
8Ringover logoRingoverPaid$19 per user/month (annual)NoWeb, Windows, macOS +24 of 442.3
  1. Ri

    1. RingCentral RingEXTop pick

    Best for: Companies with several offices that want phones, chat and video meetings from one vendor

    PaidWeb, Windows, macOS, iOS, Android

    64.8

    score / 100

    Why switch from Dialpad

    Long-established UCaaS with phone, chat and video, plus toll-free minutes bundled in plans.

    Pros

    • Phone, team chat and video meetings in a single app
    • Unlimited domestic calling on every plan
    • Multi-site management on Advanced and up
    • Works with desk phones as well as apps

    Cons

    • SMS allowances are small on the entry plan (25 per user)
    • CRM integrations need the Advanced plan or higher
    • Free trial is limited to five users and excludes SMS
    Visit RingCentral RingEX Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is RingCentral RingEX a good Dialpad alternative?

    Verified facts

    6 of 6 verified
    Starting price
    $20 per user/month billed annually ($30 monthly)
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
    Meeting size
    300 participants
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
    Free trial
    Up to 5 users
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
    Platforms
    Windows, macOS, Android, iOS, browser
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
    Advanced plan
    $25 per user/month billed annually ($35 monthly)
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
    Ultra plan
    $35 per user/month billed annually ($45 monthly)
    Checked Nov 8, 2026ringcentral.com(opens source in a new tab)
  2. Microsoft Teams logo

    2. Microsoft Teams

    Best for: Organizations already using Microsoft 365

    Free plan + paidWeb, Windows, macOS, iOS, Android

    51.3

    score / 100

    Why switch from Dialpad

    Teams Phone adds business calling to the Teams app your company may already pay for, avoiding a separate phone vendor.

    Pros

    • Included in many Microsoft 365 plans
    • Strong meetings and calling
    • Office file co-editing

    Cons

    • Interface can feel cluttered
    • Best experience requires Microsoft 365
    Visit Microsoft Teams Details and reviews
    How this score is calculated
    Editorial fit ×0.334
    Reviews ×0.363
    Clicks (90 days) ×0.15100
    Freshness ×0.1515
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Microsoft Teams a good Dialpad alternative?

    Verified facts

    0 of 3 verified
    Free version
    Yes
    Not checked yetmicrosoft.com(opens source in a new tab)
    Meetings
    Video meetings and webinars
    Not checked yetmicrosoft.com(opens source in a new tab)
    Microsoft 365 integration
    Yes
    Not checked yetmicrosoft.com(opens source in a new tab)
  3. Zoom Workplace logo

    3. Zoom Workplace

    Best for: Organisations that want a familiar, reliable meeting tool guests already know

    Free plan + paidWeb, macOS, Windows, Linux, iOS, Android

    51.2

    score / 100

    Why switch from Dialpad

    If your team already meets on Zoom, its Workplace suite adds business phone alongside meetings.

    Pros

    • Reliable call quality, even on poor connections
    • Apps for every desktop and mobile platform
    • Breakout rooms, webinars and large meetings in one ecosystem

    Cons

    • Free plan cuts group meetings at 40 minutes
    • Webinars, phone and rooms cost extra
    • The app has grown cluttered with non-meeting features
    Visit Zoom Workplace Details and reviews
    How this score is calculated
    Editorial fit ×0.341
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zoom Workplace a good Dialpad alternative?

    Verified facts

    6 of 6 verified
    Free plan
    Yes, 40 minutes per meeting, 100 participants
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
    Pro plan
    $16.99 per user/month billed monthly
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
    Business plan
    $18.33 per user/month billed annually
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
    Pro meeting length
    Up to 30 hours
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
    Desktop apps
    Windows, macOS and Linux
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
    Starting price
    $14.16 per user/month billed annually (Pro)
    Checked Nov 8, 2026zoom.us(opens source in a new tab)
  4. Talkdesk logo

    4. Talkdesk

    Best for: Mid-size and enterprise support teams moving their call center to the cloud

    PaidWeb

    50.0

    score / 100

    Why switch from Dialpad

    Enterprise contact-center platform for large support operations that have outgrown Dialpad's contact center features.

    Pros

    • Published per-user prices for its main packages
    • Voice and digital channels handled in one agent workspace
    • Industry editions with ready-made workflows for regulated sectors
    • Small-business package in the US and Canada

    Cons

    • Voice and digital are priced as separate packages, so full omnichannel costs more
    • Overkill for teams that just need a few business phone lines
    • Advanced AI and workforce features sit in higher tiers or add-ons
    Visit Talkdesk Details and reviews
    How this score is calculated
    Editorial fit ×0.338
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Talkdesk a good Dialpad alternative?

    Verified facts

    4 of 4 verified
    Digital Essentials price
    $85 per user/month
    Checked Nov 8, 2026talkdesk.com(opens source in a new tab)
    Voice Essentials price
    $105 per user/month
    Checked Nov 8, 2026talkdesk.com(opens source in a new tab)
    Small-business plan
    Talkdesk Express, 25 licenses, US and Canada
    Checked Nov 8, 2026talkdesk.com(opens source in a new tab)
    Analyst rating
    Leader, 2026 Gartner Magic Quadrant for CCaaS
    Checked Nov 8, 2026talkdesk.com(opens source in a new tab)
  5. Google Voice logo

    5. Google Voice

    Best for: US individuals and Google Workspace teams who want a cheap second number across phone and browser

    Free plan + paidWeb, iOS, Android

    42.3

    score / 100

    Why switch from Dialpad

    A cheaper second number for small teams already paying for Google Workspace.

    Pros

    • Personal version has almost all US and Canada calls at no cost
    • Voicemail transcripts land in your inbox and are searchable
    • Works in the browser, on Android and iOS, and on supported desk phones
    • Business tiers plug into Google Meet, Calendar and the Workspace admin console

    Cons

    • No toll-free 1-800 numbers
    • Business plans require a Google Workspace subscription
    • Picking your own number is limited to US users
    Visit Google Voice Details and reviews
    How this score is calculated
    Editorial fit ×0.312
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Google Voice a good Dialpad alternative?

    Verified facts

    7 of 7 verified
    Free calls
    Most calls to the US and Canada (personal)
    Checked Nov 8, 2026support.google.com(opens source in a new tab)
    Starting price
    $10 per user/month (Starter)
    Checked Nov 7, 2026workspace.google.com(opens source in a new tab)
    Voicemail transcription
    Yes
    Checked Nov 8, 2026support.google.com(opens source in a new tab)
    Toll-free numbers
    Not offered
    Checked Nov 8, 2026support.google.com(opens source in a new tab)
    Platforms
    Web, Android, iOS
    Checked Nov 8, 2026workspace.google.com(opens source in a new tab)
    Standard plan
    $20 per user/month
    Checked Nov 7, 2026workspace.google.com(opens source in a new tab)
    Premier plan
    $30 per user/month
    Checked Nov 7, 2026workspace.google.com(opens source in a new tab)
  6. Quo logo

    6. Quo

    Best for: Small US and Canadian teams that want shared business numbers with calling and texting.

    PaidWeb, iOS, Android, macOS, Windows

    42.3

    score / 100

    Why switch from Dialpad

    Simpler, cheaper business phone for small teams, with shared numbers and texting on every device.

    Pros

    • Shared numbers and team inboxes
    • Apps on every major platform
    • AI call summaries and an API

    Cons

    • Included calling and texting limited to US and Canada
    • AI agent calls cost extra credits
    Visit Quo Details and reviews
    How this score is calculated
    Editorial fit ×0.312
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Quo a good Dialpad alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $15 per user/month, billed annually
    Checked Nov 8, 2026quo.com(opens source in a new tab)
    Free trial
    7 days
    Checked Nov 8, 2026quo.com(opens source in a new tab)
    Formerly
    OpenPhone
    Checked Nov 8, 2026quo.com(opens source in a new tab)
    Platforms
    iOS, Android, macOS, Windows, web
    Checked Nov 8, 2026quo.com(opens source in a new tab)
  7. CloudTalk logo

    7. CloudTalk

    Best for: Sales and support teams that need dialers, routing and CRM call logging

    PaidWeb, Windows, macOS, iOS, Android

    42.3

    score / 100

    Why switch from Dialpad

    Cloud calling with power and parallel dialers and numbers in 160+ countries for sales teams.

    Pros

    • Local numbers in 160+ countries
    • Power and parallel dialers for outbound sales
    • 95+ CRM, help desk and ATS integrations
    • 14-day trial without a credit card

    Cons

    • Dialers and conversation intelligence cost extra on lower tiers
    • Expert plan needs at least 3 licences
    • More than a solo business owner needs for simple calling
    Visit CloudTalk Details and reviews
    How this score is calculated
    Editorial fit ×0.312
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is CloudTalk a good Dialpad alternative?

    Verified facts

    5 of 5 verified
    Starting price
    €25 per user/month (annual)
    Checked Nov 8, 2026cloudtalk.io(opens source in a new tab)
    Free trial
    14 days, no credit card
    Checked Nov 8, 2026cloudtalk.io(opens source in a new tab)
    Phone numbers
    160+ countries
    Checked Nov 8, 2026cloudtalk.io(opens source in a new tab)
    Integrations
    95+ CRM, help desk and ATS
    Checked Nov 8, 2026cloudtalk.io(opens source in a new tab)
    Power dialer
    Add-on
    Checked Nov 8, 2026cloudtalk.io(opens source in a new tab)
  8. Ringover logo

    8. Ringover

    Best for: European sales and recruiting teams that want calls logged in their CRM or ATS

    PaidWeb, Windows, macOS, iOS, Android

    42.3

    score / 100

    Why switch from Dialpad

    European cloud phone system with 100+ CRM and ATS integrations and AI call summaries.

    Pros

    • 100+ native CRM and ATS integrations, including recruiting tools
    • Call transcription and summaries included in the plans
    • Numbers and included calling across many countries

    Cons

    • Paid plans need a minimum of three users
    • Lowest prices require a 12-month commitment
    • Conversation intelligence and AI agents are billed separately
    Visit Ringover Details and reviews
    How this score is calculated
    Editorial fit ×0.312
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Ringover a good Dialpad alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $19 per user/month (annual)
    Checked Nov 8, 2026ringover.com(opens source in a new tab)
    Minimum users
    3
    Checked Nov 8, 2026ringover.com(opens source in a new tab)
    Integrations
    100+ CRM and ATS
    Checked Nov 8, 2026ringover.com(opens source in a new tab)
    Customers
    14,000+ companies
    Checked Nov 8, 2026ringover.com(opens source in a new tab)

The best Dialpad alternative for…

The highest-ranked app in this list for each need.

Ri

Best Dialpad alternative for most people

RingCentral RingEX

Long-established UCaaS with phone, chat and video, plus toll-free minutes bundled in plans.

Microsoft Teams logo

Best Dialpad alternative for a free plan you can upgrade

Microsoft Teams

Teams Phone adds business calling to the Teams app your company may already pay for, avoiding a separate phone vendor.

Zoom Workplace logo

Best Dialpad alternative for Mac

Zoom Workplace

If your team already meets on Zoom, its Workplace suite adds business phone alongside meetings.

Quo logo

Best Dialpad alternative for Windows

Quo

Simpler, cheaper business phone for small teams, with shared numbers and texting on every device.

Zoom Workplace logo

Best Dialpad alternative for Linux

Zoom Workplace

If your team already meets on Zoom, its Workplace suite adds business phone alongside meetings.

Google Voice logo

Best Dialpad alternative for iPhone and Android

Google Voice

A cheaper second number for small teams already paying for Google Workspace.

Talkdesk logo

Best Dialpad alternative for working in the browser

Talkdesk

Enterprise contact-center platform for large support operations that have outgrown Dialpad's contact center features.

Dialpad alternatives: common questions

What is the best alternative to Dialpad?

RingCentral RingEX ranks first right now. Long-established UCaaS with phone, chat and video, plus toll-free minutes bundled in plans. Microsoft Teams and Zoom Workplace follow it in our ranking.

Dialpad vs RingCentral RingEX: what's the difference?

Both Dialpad and RingCentral RingEX are paid products. Verified prices: Dialpad $15 per user/month (Standard), RingCentral RingEX $20 per user/month billed annually ($30 monthly). Only Dialpad runs on Browser extension.

Is Dialpad free?

Dialpad is a paid product. Starting price: $15 per user/month (Standard); Contact center starting price: $89 per user/month; Pro plan: $25 per user/month; Contact center plan: From $89 per user/month (Essentials). Checked on Dialpad's own site, November 2026.

How much do Dialpad alternatives cost?

Verified prices for the top-ranked Dialpad alternatives: RingCentral RingEX, $20 per user/month billed annually ($30 monthly); Zoom Workplace, $14.16 per user/month billed annually (Pro); Talkdesk, $85 per user/month; Google Voice, $10 per user/month (Starter); Quo, $15 per user/month, billed annually. Each price was checked on the app's own site; see each card below for the date and source.

Is there a free alternative to Dialpad?

Yes. Microsoft Teams (free plan + paid), Zoom Workplace (free plan + paid) and Google Voice (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Dialpad?

None of the 8 alternatives in this list is open source.

Which Dialpad alternatives work on Linux?

Zoom Workplace runs on Linux.

Why do people switch from Dialpad?

The complaints we hear most: CRM integrations start on the Pro tier, not the cheapest plan; contact center plans are much pricier than the phone plans; several overlapping product lines make plan choice harder.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Dialpad, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.