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Haptik alternatives: 6 apps ranked by verified data

Facts checked Nov 8, 2026AppBreakup editorialHow we rankAll AI chatbot and AI agent builders

Top picks

  • Yellow.ai logo

    Best overall

    Yellow.ai

    Usage price: $0.99 per resolution after free sessions

  • Botpress logo

    Best free option

    Botpress

    Starting price: $150/month billed annually (Plus)

Common reasons people leave Haptik: no public pricing or self-serve sign-up, and aimed at enterprises, so overkill for small businesses. We ranked 6 alternatives by how directly each one replaces Haptik, then by reviews, real visits and how recently each app's facts were checked against its own website. Yellow.ai currently ranks first.

Quick comparison

#AppPricingVerified priceOpen sourcePlatformsVerified factsScore
1Yellow.ai logoYellow.aiFree plan + paid$0.99 per resolution after free sessionsNoWeb5 of 568.8
2Intercom logoIntercomPaid$29 per seat/month ($19 for new customers), EssentialNoWeb, iOS, Android6 of 665.0
3Botpress logoBotpressFree plan + paid$150/month billed annually (Plus)NoWeb7 of 764.8
4Chatbase logoChatbasePaid$32/month billed yearly (Hobby), $40 monthlyNoWeb8 of 861.8
5Voiceflow logoVoiceflowPaid—NoWeb4 of 455.9
6ChatBot logoChatBotPaid$19 per user/month, billed yearlyNoWeb5 of 554.5
  1. Yellow.ai logo

    1. Yellow.aiTop pick

    Best for: Large enterprises automating support across voice, chat and email in many languages

    Free plan + paidWeb

    68.8

    score / 100

    Why switch from Haptik

    Similar enterprise scope with a free tier to try the builder first.

    Pros

    • Covers voice, chat, email and SMS in one platform
    • Large catalogue of ready-made enterprise integrations
    • Wide language support for voice agents
    • Free tier to try the builder before talking to sales

    Cons

    • Enterprise pricing is quote-only
    • Free plan is limited to one agent and low volume
    • More complex to adopt than self-serve chatbot builders
    Visit Yellow.ai Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Yellow.ai a good Haptik alternative?

    Verified facts

    5 of 5 verified
    Free plan
    Yes, 500 sessions/month included
    Checked Nov 8, 2026yellow.ai(opens source in a new tab)
    Integrations
    150+
    Checked Nov 8, 2026yellow.ai(opens source in a new tab)
    Models
    15+ LLMs
    Checked Nov 8, 2026yellow.ai(opens source in a new tab)
    Voice languages
    500+
    Checked Nov 8, 2026yellow.ai(opens source in a new tab)
    Usage price
    $0.99 per resolution after free sessions
    Checked Nov 8, 2026yellow.ai(opens source in a new tab)
  2. Intercom logo

    2. Intercom

    Best for: SaaS and app businesses that want AI-first, chat-led support

    PaidWeb, iOS, Android

    65.0

    score / 100

    Why switch from Haptik

    Help desk with a built-in AI agent for companies that want one support tool.

    Pros

    • Fin AI agent resolves many questions without a human
    • Polished Messenger for websites and mobile apps
    • Help desk, help centre and outbound messages in one place

    Cons

    • Seat fees plus per-resolution AI charges are hard to forecast
    • Expensive for small teams once add-ons stack up
    • Less suited to email-heavy, traditional ticket queues
    Visit Intercom Details and reviews
    How this score is calculated
    Editorial fit ×0.338
    Reviews ×0.363
    Clicks (90 days) ×0.15100
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Intercom a good Haptik alternative?

    Verified facts

    6 of 6 verified
    Starting price
    $29 per seat/month ($19 for new customers), Essential
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    AI agent pricing
    $0.99 per Fin outcome
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Free trial
    14 days, no credit card required
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Fin on other help desks
    Works with Zendesk, Salesforce, HubSpot and more
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Advanced plan
    $85 per seat/month
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
    Expert plan
    $132 per seat/month
    Checked Nov 8, 2026intercom.com(opens source in a new tab)
  3. Botpress logo

    3. Botpress

    Best for: Support teams and agencies building AI agents that need custom logic and integrations

    Free plan + paidWeb

    64.8

    score / 100

    Why switch from Haptik

    Self-serve, with a free plan and published prices for smaller teams.

    Pros

    • Free plan for testing with real conversations
    • No per-seat fees on the Team plan and above
    • Visual studio plus a developer kit for custom logic
    • Large community on Discord and an open-source SDK

    Cons

    • Paid plans start well above simple chat widgets
    • Conversation packs are added automatically once the quota is reached
    • Voice channel is only on the Enterprise plan
    Visit Botpress Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Botpress a good Haptik alternative?

    Verified facts

    7 of 7 verified
    Free plan
    Yes, $0 with 100 conversations
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Plus plan
    $150/month billed annually
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Pricing basis
    Per conversation, not per seat
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Security
    SOC 2, GDPR compliant
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    GitHub repo licence
    MIT
    Checked Nov 2, 2026github.com(opens source in a new tab)
    Starting price
    $150/month billed annually (Plus)
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
    Team plan
    $750/month billed annually
    Checked Nov 8, 2026botpress.com(opens source in a new tab)
  4. Chatbase logo

    4. Chatbase

    Best for: Small and mid-sized teams wanting a no-code AI support agent trained on their own content

    PaidWeb

    61.8

    score / 100

    Why switch from Haptik

    Quick no-code agent from your docs without an enterprise sales process.

    Pros

    • Fast setup: point it at docs or a website and get a working agent
    • Deploys to web chat, email, WhatsApp, Messenger, Slack and voice
    • Choice of models from OpenAI, Anthropic, Google and others
    • Built-in helpdesk inbox for human handoff

    Cons

    • No lasting free plan, only a short trial
    • Credit-based pricing can be hard to predict at higher volumes
    • Helpdesk integrations and API access need the Basic plan or higher
    Visit Chatbase Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Chatbase a good Haptik alternative?

    Verified facts

    8 of 8 verified
    Starting price
    $32/month billed yearly (Hobby), $40 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Hobby message credits
    700 per month
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Channels
    Chat, WhatsApp, email, Slack and more
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Security
    SOC 2 Type II
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Training on customer data
    No
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Basic plan
    $120/month billed yearly, $150 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Business plan
    $400/month billed yearly, $500 monthly
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
    Free trial
    7 days
    Checked Nov 8, 2026chatbase.co(opens source in a new tab)
  5. Voiceflow logo

    5. Voiceflow

    Best for: CX and product teams or agencies building production AI support agents for chat and phone

    PaidWeb

    55.9

    score / 100

    Why switch from Haptik

    Visual canvas for designing chat and voice agents, used by product teams that want to build and test flows themselves.

    Pros

    • Combines LLM playbooks with deterministic workflows in one builder
    • Deploys to web chat, WhatsApp, SMS and voice
    • Choice of model provider or bring your own model
    • Built-in conversation testing and staging environments

    Cons

    • No free plan for ongoing use, only a trial
    • Business pricing isn't published and requires talking to sales
    • More setup than simple 'train on your docs' chatbot tools
    Visit Voiceflow Details and reviews
    How this score is calculated
    Editorial fit ×0.357
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Voiceflow a good Haptik alternative?

    Verified facts

    4 of 4 verified
    Free trial
    Yes, no card needed
    Checked Nov 8, 2026voiceflow.com(opens source in a new tab)
    Billing
    Usage-based
    Checked Nov 2, 2026voiceflow.com(opens source in a new tab)
    Model choice
    Major LLM providers or your own model
    Checked Nov 8, 2026voiceflow.com(opens source in a new tab)
    Channels
    Web, app, WhatsApp, SMS, voice
    Checked Nov 2, 2026voiceflow.com(opens source in a new tab)
  6. ChatBot logo

    6. ChatBot

    Best for: Small and mid-sized online shops that want an AI support bot plus live chat without coding.

    PaidWeb

    54.5

    score / 100

    Why switch from Haptik

    Self-serve chatbot builder with templates and a website widget, quicker to start than an enterprise Haptik rollout.

    Pros

    • Bundles AI agent, live chat, shared inbox and ticketing in one plan
    • Trains on help articles, URLs, documents and PDFs
    • Replies in 48 languages with human takeover

    Cons

    • Entry plan includes only 10 AI resolutions a month
    • Per-user pricing gets expensive as the team grows
    • No free plan beyond the 14-day trial
    Visit ChatBot Details and reviews
    How this score is calculated
    Editorial fit ×0.353
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is ChatBot a good Haptik alternative?

    Verified facts

    5 of 5 verified
    Starting price
    $19 per user/month, billed yearly
    Checked Nov 8, 2026chatbot.com(opens source in a new tab)
    Free trial
    14 days
    Checked Nov 8, 2026chatbot.com(opens source in a new tab)
    Languages
    48
    Checked Nov 8, 2026chatbot.com(opens source in a new tab)
    Knowledge sources
    Help articles, docs, URLs, PDFs
    Checked Nov 8, 2026chatbot.com(opens source in a new tab)
    AI resolutions (Essential)
    10 per month
    Checked Nov 8, 2026chatbot.com(opens source in a new tab)

The best Haptik alternative for…

The highest-ranked app in this list for each need.

Yellow.ai logo

Best Haptik alternative for most people

Yellow.ai

Similar enterprise scope with a free tier to try the builder first.

Botpress logo

Best Haptik alternative for a free plan you can upgrade

Botpress

Self-serve, with a free plan and published prices for smaller teams.

Intercom logo

Best Haptik alternative for iPhone and Android

Intercom

Help desk with a built-in AI agent for companies that want one support tool.

Chatbase logo

Best Haptik alternative for working in the browser

Chatbase

Quick no-code agent from your docs without an enterprise sales process.

Haptik alternatives: common questions

What is the best alternative to Haptik?

Yellow.ai ranks first right now. Similar enterprise scope with a free tier to try the builder first. Intercom and Botpress follow it in our ranking.

Haptik vs Yellow.ai: what's the difference?

Haptik is a paid product; Yellow.ai is free with paid plans. Both run on Web.

Is Haptik free?

Haptik is a paid product.

How much do Haptik alternatives cost?

Verified prices for the top-ranked Haptik alternatives: Yellow.ai, $0.99 per resolution after free sessions; Intercom, $29 per seat/month ($19 for new customers), Essential; Botpress, $150/month billed annually (Plus); Chatbase, $32/month billed yearly (Hobby), $40 monthly; ChatBot, $19 per user/month, billed yearly. Each price was checked on the app's own site; see each card below for the date and source.

Is there a free alternative to Haptik?

Yes. Yellow.ai (free plan + paid) and Botpress (free plan + paid) have a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Haptik?

None of the 6 alternatives in this list is open source.

Why do people switch from Haptik?

The complaints we hear most: no public pricing or self-serve sign-up; aimed at enterprises, so overkill for small businesses; most customers and references are India-focused.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Haptik, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.