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Stonly alternatives: 6 apps ranked by verified data

Facts checked Nov 8, 2026AppBreakup editorialHow we rankAll wiki and knowledge base tools

Top picks

Common reasons people leave Stonly: prices aren't published; you have to talk to sales, and free Basic plan is tiny: 5 published guides and 1 team member. We ranked 6 alternatives by how directly each one replaces Stonly, then by reviews, real visits and how recently each app's facts were checked against its own website. Document360 currently ranks first.

Quick comparison

#AppPricingVerified priceOpen sourcePlatformsVerified factsScore
1Document360 logoDocument360Paid—NoWeb4 of 468.8
2Zendesk logoZendeskPaid$19 per agent/month billed yearly ($25 monthly)NoWeb, iOS, Android6 of 666.2
3Helpjuice logoHelpjuicePaid$249 a month, includes 30 usersNoWeb6 of 664.8
4Guru logoGuruPaid—NoWeb, Browser extension4 of 461.8
5Whatfix logoWhatfixPaid—NoWeb, Windows, Self-hosted5 of 550.0
6WalkMe logoWalkMePaid—NoWeb, Windows5 of 549.0
  1. Document360 logo

    1. Document360Top pick

    Best for: Support and docs teams running a customer help centre with review workflows

    PaidWeb

    68.8

    score / 100

    Why switch from Stonly

    Dedicated knowledge base software with stronger article versioning, categories and documentation workflows.

    Pros

    • Strong editorial workflow, versioning and glossary tools
    • Reader-facing AI chatbot and analytics
    • Integrations with major help desks and CRMs

    Cons

    • No public price list; pricing is quoted
    • More than you need for a simple internal wiki
    • No self-hosting
    Visit Document360 Details and reviews
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Document360 a good Stonly alternative?

    Verified facts

    4 of 4 verified
    Pricing
    Quoted per setup
    Checked Nov 8, 2026document360.com(opens source in a new tab)
    Integrations
    60+ connectors
    Checked Nov 8, 2026document360.com(opens source in a new tab)
    SOC 2
    All plans SOC 2 Type II compliant
    Checked Nov 8, 2026document360.com(opens source in a new tab)
    Reach
    Businesses in 150+ countries
    Checked Nov 8, 2026document360.com(opens source in a new tab)
  2. Zendesk logo

    2. Zendesk

    Best for: Mid-sized and large support teams that need a configurable, proven help desk

    PaidWeb, iOS, Android

    66.2

    score / 100

    Why switch from Stonly

    Help desk with a built-in help center, if you'd rather keep tickets and knowledge in one product.

    Pros

    • Mature ticket routing, SLAs, macros and triggers
    • Very large marketplace of apps and integrations
    • Covers email, chat, voice, help centre and AI in one suite

    Cons

    • Costs climb quickly with Suite tiers and AI add-ons
    • Admin setup and upkeep take real effort
    • Entry plan is thin compared with the Suite
    Visit Zendesk Details and reviews
    How this score is calculated
    Editorial fit ×0.341
    Reviews ×0.363
    Clicks (90 days) ×0.15100
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Zendesk a good Stonly alternative?

    Verified facts

    6 of 6 verified
    Starting price
    $19 per agent/month billed yearly ($25 monthly)
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
    Suite Team
    $55 per agent/month, billed yearly
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
    Free trial
    14 days
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
    Marketplace
    1,800+ apps, partners and integrations
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
    Suite Team plan
    $55 per agent/month billed yearly
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
    Suite Professional plan
    $115 per agent/month billed yearly
    Checked Nov 8, 2026zendesk.com(opens source in a new tab)
  3. Helpjuice logo

    3. Helpjuice

    Best for: Support teams that want a branded help centre designed for them

    PaidWeb

    64.8

    score / 100

    Why switch from Stonly

    Knowledge base software focused on fast search and content analytics, for support teams that mostly write articles.

    Pros

    • Vendor-built custom designs included
    • Search analytics show content gaps
    • AI translation for multilingual knowledge bases

    Cons

    • No free plan beyond the trial
    • Pricing climbs with the number of editors
    • Less suited to free-form internal team notes
    Visit Helpjuice Details and reviews
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Helpjuice a good Stonly alternative?

    Verified facts

    6 of 6 verified
    Free trial
    14 days
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
    Customers
    7,000+ companies
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
    Integrations
    100+
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
    Starting price
    $249 a month, includes 30 users
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
    AI-Powered plan
    $449 a month, includes 100 users
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
    Unlimited plan
    $799 a month, unlimited users
    Checked Nov 8, 2026helpjuice.com(opens source in a new tab)
  4. Guru logo

    4. Guru

    Best for: Larger companies that need verified, permission-aware answers for staff and AI assistants

    PaidWeb, Browser extension

    61.8

    score / 100

    Why switch from Stonly

    Verified internal knowledge cards for agents, delivered in Slack and the browser.

    Pros

    • Verification workflow keeps answers current
    • Delivers knowledge inside Slack, Teams and the browser
    • Strong compliance and permission controls

    Cons

    • No public price list; pricing goes through sales
    • Overkill for small teams wanting a simple wiki
    • Card-based structure suits short answers more than long docs
    Visit Guru Details and reviews
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Guru a good Stonly alternative?

    Verified facts

    4 of 4 verified
    Pricing
    Custom, scoped with sales
    Checked Nov 8, 2026getguru.com(opens source in a new tab)
    Compliance
    SOC 2 Type II, HIPAA, GxP
    Checked Nov 8, 2026getguru.com(opens source in a new tab)
    Integrations
    100+ plus MCP
    Checked Nov 8, 2026getguru.com(opens source in a new tab)
    Slack integration
    Yes, with cited answers
    Checked Nov 8, 2026getguru.com(opens source in a new tab)
  5. Whatfix logo

    5. Whatfix

    Best for: Enterprises training staff on many web and desktop apps, including in virtual desktop setups

    PaidSelf-hostableWeb, Windows, Self-hosted

    50.0

    score / 100

    Why switch from Stonly

    In-app walkthroughs and contextual help aimed at large enterprises rolling out software, with analytics on where users get stuck.

    Pros

    • Cloud or self-hosted deployment options
    • Guidance works offline and inside Citrix and Azure Virtual Desktop
    • Basic product analytics included free with any web and desktop plan

    Cons

    • No public prices; all plans need a demo and quote
    • Standard plan is limited to two integrations
    • Several analytics features are not available for desktop apps
    Visit Whatfix Details and reviews
    How this score is calculated
    Editorial fit ×0.338
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Whatfix a good Stonly alternative?

    Verified facts

    5 of 5 verified
    Deployment
    Cloud or self-hosted
    Checked Nov 8, 2026whatfix.com(opens source in a new tab)
    Offline mode
    Yes
    Checked Nov 8, 2026whatfix.com(opens source in a new tab)
    Virtual desktops
    Citrix, Azure Virtual Desktop
    Checked Nov 8, 2026whatfix.com(opens source in a new tab)
    Product analytics
    Standard tier free with DAP plan
    Checked Nov 8, 2026whatfix.com(opens source in a new tab)
    Support
    24/5
    Checked Nov 8, 2026whatfix.com(opens source in a new tab)
  6. WalkMe logo

    6. WalkMe

    Best for: Large enterprises rolling out SAP, Salesforce or Workday who need guidance and adoption analytics at scale

    PaidWeb, Windows

    49.0

    score / 100

    Why switch from Stonly

    Enterprise digital adoption platform with guided flows across many internal apps, for companies that outgrow Stonly's guide widgets.

    Pros

    • Works across third-party enterprise apps, including SAP GUI on Windows
    • Usage analytics help find unused licences and form drop-offs
    • US and EU data centres plus PII censorship controls

    Cons

    • Quote-only pricing aimed at large contracts
    • Behavioural segments are capped at 10 per system
    • More setup and admin than lightweight SaaS onboarding tools
    Visit WalkMe Details and reviews
    How this score is calculated
    Editorial fit ×0.334
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.15100
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is WalkMe a good Stonly alternative?

    Verified facts

    5 of 5 verified
    Data location
    US and EU
    Checked Nov 8, 2026walkme.com(opens source in a new tab)
    Mobile SDK
    iOS and Android
    Checked Nov 8, 2026walkme.com(opens source in a new tab)
    SAP GUI support
    Windows, v7.70+
    Checked Nov 8, 2026walkme.com(opens source in a new tab)
    White-labelling
    Yes
    Checked Nov 8, 2026walkme.com(opens source in a new tab)
    Segments
    Up to 10 per system
    Checked Nov 8, 2026walkme.com(opens source in a new tab)

The best Stonly alternative for…

The highest-ranked app in this list for each need.

Document360 logo

Best Stonly alternative for most people

Document360

Dedicated knowledge base software with stronger article versioning, categories and documentation workflows.

Whatfix logo

Best Stonly alternative for self-hosting

Whatfix

In-app walkthroughs and contextual help aimed at large enterprises rolling out software, with analytics on where users get stuck.

WalkMe logo

Best Stonly alternative for Windows

WalkMe

Enterprise digital adoption platform with guided flows across many internal apps, for companies that outgrow Stonly's guide widgets.

Zendesk logo

Best Stonly alternative for iPhone and Android

Zendesk

Help desk with a built-in help center, if you'd rather keep tickets and knowledge in one product.

Helpjuice logo

Best Stonly alternative for working in the browser

Helpjuice

Knowledge base software focused on fast search and content analytics, for support teams that mostly write articles.

Stonly alternatives: common questions

What is the best alternative to Stonly?

Document360 ranks first right now. Dedicated knowledge base software with stronger article versioning, categories and documentation workflows. Zendesk and Helpjuice follow it in our ranking.

Stonly vs Document360: what's the difference?

Stonly is free with paid plans; Document360 is a paid product. Both run on Web.

Is Stonly free?

Stonly is free with paid plans. Free trial: 14 days; Free plan: Basic: 5 guides, 1 member; Small Business plan: Under 100 employees. Checked on Stonly's own site, November 2026.

How much do Stonly alternatives cost?

Verified prices for the top-ranked Stonly alternatives: Zendesk, $19 per agent/month billed yearly ($25 monthly); Helpjuice, $249 a month, includes 30 users. Each price was checked on the app's own site; see each card below for the date and source.

Is there a free alternative to Stonly?

None of the 6 alternatives we track has a free plan; all are paid, though some offer trials.

Is there an open-source alternative to Stonly?

None of the 6 alternatives in this list is open source.

Why do people switch from Stonly?

The complaints we hear most: prices aren't published; you have to talk to sales; free Basic plan is tiny: 5 published guides and 1 team member; help desk integrations and AI agents are enterprise-only.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Stonly, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.