AppBreakup

Zendesk Sell alternatives: 5 apps ranked by verified data

Facts checked Oct 25, 2026AppBreakup editorialHow we rank

Common reasons people leave Zendesk Sell: scheduled to be retired on 31 August 2027, and little reason to start a new rollout on it. We ranked 5 alternatives by how directly each one replaces Zendesk Sell, then by reviews, real visits and how recently each app's facts were checked against its own website. HubSpot CRM currently ranks first.

Quick comparison

#AppPricingOpen sourcePlatformsVerified factsScore
1HubSpot CRM logoHubSpot CRMFree plan + paidNoWeb, iOS, Android +15 of 566.5
2Pipedrive logoPipedrivePaidNoWeb, iOS, Android4 of 462.6
3SaSalesforce Sales CloudPaidNoWeb, iOS, Android4 of 459.6
4Freshsales logoFreshsalesPaidNoWeb, iOS, Android4 of 457.2
5Close logoClosePaidNoWeb, macOS, Windows +24 of 455.3
  1. HubSpot CRM logo

    1. HubSpot CRMTop pick

    Best for: Small and mid-sized teams that want sales and marketing data in one easy CRM

    Free plan + paidWeb, iOS, Android, Browser extension

    66.5

    score / 100

    Why switch from Zendesk Sell

    Free CRM with a native Zendesk integration, an easy landing spot.

    Pros

    • Free tier with no time limit covers the basics well
    • Sales, marketing and service activity on one contact timeline
    • Easy to set up without a consultant
    • Large integration marketplace

    Cons

    • Big price jump from Starter to Professional editions
    • Many automation features are locked to higher tiers
    • Less flexible data modelling than Salesforce
    How this score is calculated
    Editorial fit ×0.3100
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is HubSpot CRM a good Zendesk Sell alternative?

    Verified facts

    5 of 5 verified
    Free plan
    Yes, no expiration
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Credit card for free plan
    Not required
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Integrations
    2,000+ marketplace apps
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
    Customers
    306,000+ in 135+ countries
    Checked Oct 25, 2026hubspot.com(opens source in a new tab)
  2. Pipedrive logo

    2. Pipedrive

    Best for: Small and mid-sized sales teams focused on closing deals through clear stages

    PaidWeb, iOS, Android

    62.6

    score / 100

    Why switch from Zendesk Sell

    Similar pipeline-first workflow and a well-documented import path.

    Pros

    • Pipeline board is easy to learn and keep updated
    • Activity reminders keep reps focused on next steps
    • Large integration marketplace and open API

    Cons

    • No free plan, only a trial
    • Useful features are spread across paid add-ons
    • Thin on marketing and customer service tools
    How this score is calculated
    Editorial fit ×0.387
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Pipedrive a good Zendesk Sell alternative?

    Verified facts

    4 of 4 verified
    Free trial
    14 days, no credit card
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)
    Integrations
    500+
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)
    API
    Yes, with developer sandbox
    Checked Oct 25, 2026developers.pipedrive.com(opens source in a new tab)
    Customers
    100,000+ companies
    Checked Oct 25, 2026pipedrive.com(opens source in a new tab)
  3. Sa

    3. Salesforce Sales Cloud

    Best for: Larger sales organisations that need deep customisation and an admin to run it

    PaidWeb, iOS, Android

    59.6

    score / 100

    Why switch from Zendesk Sell

    For larger teams that need enterprise forecasting and controls.

    Pros

    • Models almost any sales process with custom objects and flows
    • Largest ecosystem of integrations, consultants and trained admins
    • Strong forecasting, territory and permission controls

    Cons

    • Needs an admin or partner to set up and maintain well
    • Costs climb fast with higher editions and add-ons
    • Interface feels dense for small teams
    How this score is calculated
    Editorial fit ×0.377
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Salesforce Sales Cloud a good Zendesk Sell alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $25 per user/month (Starter Suite)
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Pro Suite price
    $100 per user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    Free trial
    30 days
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
    AI add-on
    Agentforce for Sales from $125/user/month
    Checked Oct 25, 2026salesforce.com(opens source in a new tab)
  4. Freshsales logo

    4. Freshsales

    Best for: SMB sales teams that want calling, email and chat built into the CRM

    PaidWeb, iOS, Android

    57.2

    score / 100

    Why switch from Zendesk Sell

    Comparable SMB sales CRM, paired with Freshdesk if you also move support.

    Pros

    • Built-in phone, email and chat channels
    • Lower per-user price than most big-name CRMs
    • Pairs naturally with Freshdesk for support teams

    Cons

    • No free plan on the current pricing page
    • Smaller integration catalogue than HubSpot or Salesforce
    • AI agent sessions and branded documents cost extra
    How this score is calculated
    Editorial fit ×0.369
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Freshsales a good Zendesk Sell alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $9 per user/month, billed annually
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Pro plan
    $39 per user/month, billed annually
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Free trial
    21 days
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
    Customers
    74,000+ businesses
    Checked Oct 25, 2026freshworks.com(opens source in a new tab)
  5. Close logo

    5. Close

    Best for: Inside sales and outbound teams that make lots of calls and emails every day

    PaidWeb, macOS, Windows, iOS, Android

    55.3

    score / 100

    Why switch from Zendesk Sell

    Built-in calling and sequences for inside sales teams.

    Pros

    • Calling, power dialer, SMS and sequences built in
    • Every call and email logs to the lead automatically
    • Fast, uncluttered interface for working through lists

    Cons

    • Weak for complex accounts and long enterprise deals
    • No free plan, and calling usage costs extra
    • Limited marketing features
    How this score is calculated
    Editorial fit ×0.363
    Reviews ×0.363
    Clicks (90 days) ×0.150
    Freshness ×0.1585
    Votes ×0.150

    0 counted reviews, 0 up and 0 down votes. Full formula

    Is Close a good Zendesk Sell alternative?

    Verified facts

    4 of 4 verified
    Starting price
    $9 per user/month billed annually ($19 monthly), Solo plan
    Checked Oct 25, 2026close.com(opens source in a new tab)
    Essentials plan
    $35 per user/month billed annually ($49 monthly)
    Checked Oct 25, 2026close.com(opens source in a new tab)
    Money-back guarantee
    30 days
    Checked Oct 25, 2026close.com(opens source in a new tab)
    Built-in dialer
    Yes, power dialer
    Checked Oct 25, 2026close.com(opens source in a new tab)

The best Zendesk Sell alternative for…

The highest-ranked app in this list for each need.

HubSpot CRM logo

Best Zendesk Sell alternative for most people

HubSpot CRM

Free CRM with a native Zendesk integration, an easy landing spot.

HubSpot CRM logo

Best Zendesk Sell alternative for a free plan you can upgrade

HubSpot CRM

Free CRM with a native Zendesk integration, an easy landing spot.

Close logo

Best Zendesk Sell alternative for Mac

Close

Built-in calling and sequences for inside sales teams.

Close logo

Best Zendesk Sell alternative for Windows

Close

Built-in calling and sequences for inside sales teams.

Pipedrive logo

Best Zendesk Sell alternative for iPhone and Android

Pipedrive

Similar pipeline-first workflow and a well-documented import path.

Sa

Best Zendesk Sell alternative for working in the browser

Salesforce Sales Cloud

For larger teams that need enterprise forecasting and controls.

Zendesk Sell alternatives: common questions

What is the best alternative to Zendesk Sell?

HubSpot CRM ranks first right now. Free CRM with a native Zendesk integration, an easy landing spot. Pipedrive and Salesforce Sales Cloud follow it in our ranking.

Is there a free alternative to Zendesk Sell?

Yes. HubSpot CRM (free plan + paid) has a free option. Check each app's verified facts for current plan limits.

Is there an open-source alternative to Zendesk Sell?

None of the 5 alternatives in this list is open source.

Why do people switch from Zendesk Sell?

The complaints we hear most: scheduled to be retired on 31 August 2027; little reason to start a new rollout on it; less development than active rivals.

How is this list ranked?

Every app is scored with the same published formula: how directly it replaces Zendesk Sell, reviews (weighted by verification), visits from AppBreakup, how recently its facts were checked against its own website, and reader votes.