Zendesk Sell

Zendesk's sales CRM for pipeline tracking, scheduled to be retired in 2027.

Verified facts: 4 of 4
Alternatives ranked: 5
Approved reviews: 0
Visits sent from here: 0

About Zendesk Sell

Zendesk Sell, originally Base CRM before Zendesk bought it in 2018, is a sales CRM for managing leads, contacts and deals, with email integration, calling, task reminders, a mobile app with geolocation, and reporting. Its main draw has been the link to Zendesk's support product, so sales and support teams can see each other's activity on a customer. Zendesk has told integration partners that Sell will reach end of life on 31 August 2027, so we cannot recommend it for new rollouts; this page is mainly for current users planning a move. Until then it remains on sale, priced per user per month across several plans, with a free trial. It runs in the browser with iOS and Android apps. Teams already on Zendesk for support should look at CRMs with good Zendesk integrations, such as HubSpot, Pipedrive or Salesforce, and plan their data export ahead of the shutdown date.

Best for: Existing Sell customers planning their migration before the 2027 shutdown.

What works

Links sales activity with Zendesk Support tickets
Mobile app with geolocation
Open APIs and a marketplace of apps

Why people leave

Scheduled to be retired on 31 August 2027
Little reason to start a new rollout on it
Less development than active rivals

Top Zendesk Sell alternatives

See all 5

1
HubSpot CRM
Free CRM with a native Zendesk integration, an easy landing spot.
66.5
2
Pipedrive
Similar pipeline-first workflow and a well-documented import path.
62.6
3Sa
Salesforce Sales Cloud
For larger teams that need enterprise forecasting and controls.
59.6
4
Freshsales
Comparable SMB sales CRM, paired with Freshdesk if you also move support.
57.2
5
Close
Built-in calling and sequences for inside sales teams.
55.3

Why people left Zendesk Sell

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Zendesk Sell: common questions

Is Zendesk Sell free?

No, Zendesk Sell is a paid product. Starting price: $19 per user/month (Sell Team) (checked on Zendesk Sell's own site).

Is Zendesk Sell open source?

No, Zendesk Sell is not open source.

What platforms does Zendesk Sell run on?

Zendesk Sell is available for Web, iOS and Android.

What are the best alternatives to Zendesk Sell?

The highest-ranked Zendesk Sell alternatives right now are HubSpot CRM, Pipedrive and Salesforce Sales Cloud. See the full ranked list for pricing, platforms and verified facts.

See all 5 Zendesk Sell alternatives

Zendesk Sell facts

4 of 4 verified

Starting price: $19 per user/month (Sell Team); Checked Oct 25, 2026zendesk.com(opens source in a new tab); “Sell Team $19 /month For sales teams that are just starting out.”
Free trial: Yes; Checked Oct 25, 2026zendesk.com(opens source in a new tab); “Start free trial Zendesk Sell”
API: Yes, open APIs; Checked Oct 25, 2026zendesk.com(opens source in a new tab); “See platform Plug into your tech stack Sell offers rich, open APIs that integrate easily with your existing solutions.”
Mobile app: Yes, with geolocation; Checked Oct 25, 2026zendesk.com(opens source in a new tab); “full functionality—plus geolocation—from your mobile device, so you can stay on top of deals from anywhere.”